Operational Scheduler

4 weeks ago


Inverness, United Kingdom FINTEC recruit Full time

FINTEC recruit is supporting an international engineering client and looking for an **Operational Scheduling & Resource Coordinator**. This is a permanent position, based in Inverness, Highland. Salary is £26,000 to £30,000 plus benefits. Supporting the operational and service and workshop engineering teams within the business. Hours of work are 0800 a.m. to 16:30 Monday to Friday, 40 hours per week.

**Responsibilities**:

- Scheduling and allocation of engineering resource for customers, liaison and coordination with internal departments
- Timely delivery for engineering service responses for customers
- Planning and coordination in allocating engineering resource for all projects meeting contractual response times
- Ensuring that job allocations match engineer experience and expertise
- Maximise productivity with efficient planning of workloads to minimise travel time
- Input and update IT planning tool/system, arrange for relevant documentation for engineers and managers
- Liaison with the supply chain department to ensure materials are available ahead of work commencing
- Manage travel and accommodation requirements, including engineer vehicle maintenance
- Assisting with call handling and logging for telephone support

**Skills and experience required for the Operational Scheduling & Resource Coordinator**
- Experience of working within a service environment, having worked in a customer facing role
- Scheduling and resource allocation of engineers (or similar)
- Experience with ERP systems (SAGE 200, SAP, Oracle) and with Infor ERP systems or similar
- Be self motivated, organised and process driven with a strong attention to detail.
- Have a calm approach and work effectively under pressure in a busy work environment.

**Operations Coordinator**:
**Inverness**:
**172**:



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