Showroom Supervisor

6 months ago

Glasgow, United Kingdom Sofa.com Full time

**The Role**

We are on the looking for a talented, driven and versatile Showroom Supervisor in our **York Showroom**, who relishes working collaboratively to deliver exceptional customer service.

We are looking for an experienced, highly motivated and hardworking individual with excellent communication skills and commercial acumen.

You will support the Showroom Manager to manage and evaluate every aspect of your showroom from customer awareness and service to operational standards, team development and motivation. The role requires adaptability and flexibility.

You should be an experienced retailer, ideally within the interiors industry. You should have a strong business acumen and be commercially focused and driven to order to assist the manager and to help your team drive sales in the showroom. Having good organizational and delegation skills will allow you to effectively manage your day as supporting your team.

You will assist in ensuring the smooth day to day running of the showroom by supporting your team in:

- Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse our range
- Maintaining our world-class showroom standards and visual merchandising in store
- Processing customer orders as well as writing daily, weekly and monthly reports to distribute to your team and senior management
- Working alongside the manager in team building, ensuring effective communication and development of individuals.
- Support in conducting monthly meetings with your team as well as providing feedback to the manager on staff performance
- Regularly assessing competitor activity within the sector and establishing its impact on your showroom’s performance and trading

This is a wonderful opportunity to join a company and brand that is growing and developing, offering some great opportunities to further your skillset and career.

**Salary**: Up to £23,778.00 per year

**Benefits**:

- Employee discount
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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