Customer Retention Consultant

3 weeks ago


Bath, United Kingdom Sytner Group Full time

Mercedes-Benz of Bath has a fantastic opportunity available for an excellent individual to join us as a Customer Retention Consultant.
As a Customer Retention Specialist, you will look forward to interacting with customers in the showroom and deliver a great customer experience, ensuring that their needs are understood. You will make recommendations on products that meet their requirementsand guide them through the sales process, providing advice and assistance with any queries they may have. Sytner Customer Retention Specialists typically work 5 days a week which in sum cases can include weekends to ensure we provide our customers with thehighest possible levels of service.
**About You**
You will take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service; ideally, you will have experience in a sales, service or retail background and are looking for the next step in your career. A full andvalid UK driving licence will also be of benefit.

**Why Sytner?
Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:
Additional Holiday
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts
At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achievetheir full potential.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.



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