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Customer Service Representative
3 weeks ago
**Sales Support and Customer Service Adviser**
**Second-HandPhones.Com is one of the largest retailers and wholesalers of used Smartphones and Tablets in the UK, we also sell devices Internationally throughout Europe and the rest of the World.**
An exciting opportunity as become available within our Quality Control Department for an online customer service advisor/sales support at our Head Office in Barnstaple, North Devon.
To be a great fit for the role, you will be required to join our existing Sales and online customer service team, multi task and cope with the fast paced ever changing environment, focus on meeting and exceeding the company’s SLA’s and achieving high levels of customer service.
- **Excellent communication skills both written and verbal**
- **The ability to manage workloads**
- **Competency in Microsoft Excel, Word, and Outlook**
- **The willingness to learn and embrace multi software systems**
- **A good telephone manner**
- **Reliable and a good timekeeper.**
- **A positive “can-do” attitude**
In return we offer a highly competitive starting package, with flexible working hours and plenty of opportunity to develop.
**Salary**: £22,000.00-£24,000.00 per year
**Benefits**:
- Canteen
- Company events
- Employee discount
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Barnstaple: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales (preferred)
- Customer service (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: TJ-CSSS 23
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