Front of House Team Member

6 months ago

Liphook, United Kingdom The Living Room Cinema Full time

**Company description**

The Living Room Cinema is a new independent cinema which opened in Liphook in April 2022. A welcoming home-from-home at the heart of the community, we are a local cinema like you’ve never experienced before. We care about our surroundings, our environment, our experience and our people, but most of all we care about our guests.

**Job description**

Front of House Team Members will become brand ambassadors for The Living Room Cinema in Liphook. As a Front of House Team Member, you will be responsible for always delivering outstanding customer service whilst also identifying and meeting individual guest needs to ensure a first-class cinema experience. You will support the cinema team by promoting our company values and maintaining an efficient cinema operation aligned with our policies and procedures, whilst safeguarding our excellent reputation with our customers and community.

**At this time we are only looking for applicants over the age of 18.**

**We are currently only able to offer part time hours.**

**ROLE RESPONSIBILITIES**:

- To be polite, friendly and welcoming to all guests and visitors
- To give accurate information about any of the content showing and using knowledge of film genres and show times, confidently recommend titles to guests
- To become a competent multifunctional team member in all operational aspects of the role including confidently assembling and serving our food and beverage offerings in a quick and efficient manner, maintaining high levels of service throughout (tasks include preparing and serving specialty coffee, cocktails, handmade food and more)
- To actively promote the value and benefits of our membership scheme to our non-member customers
- To accurately record all sales transactions through electronic POS
- To maximise retail profitability by maintaining excellent product knowledge of our food and beverage proposition
- To minimise retail loss by maintaining effective merchandising of our products and accurately recording wastage when appropriate
- To confidently challenge and enforce identification checks for age-restricted products including films and alcohol sales through appropriate policy and procedures (BBFC Certification / Challenge 25)
- To actively combat film piracy by carrying out robust auditorium checks and appropriate monitoring techniques
- To follow all relevant Food Hygiene regulations and Health & Safety policies
- To complete accurate food safety documentation to establish full audit compliance
- To maintain high levels of cleanliness and hygiene throughout the venue
- Adhere to all policies and procedures set out by the business
- To undertake reasonable duties outside of this description on an ad hoc basis when required

**PERSON SPECIFICATION**:

- We’re in the entertainment business, so an avid interest in movies and all things cinema is a must
- Passionate about delivering exceptional customer service
- **Experience in a similar hospitality food and beverage role, preferably in a café (barista) or bar environment, is highly desirable**:

- Experience in a similar customer facing role, preferably in a cinema / theatre environment, deesirable but not essential
- Be a confident communicator with both guests and colleagues
- Be confident when dealing with diverse groups of people both externally and internally including key stakeholders in the business
- Have the ability to learn new skills and to adapt to new situations
- Have the ability to work independently and demonstrate initiative
- Have a real passion for integrating the cinema into the heart of the community
- Take pride in your own performance and the quality of the work delivered
- Be a real self-starter and determined to succeed with the drive to deliver outstanding results
- **Be available to work at key business times including evenings, weekends, school holidays and public holidays**

**WHY WORK FOR THE LIVING ROOM CINEMA?**

Put simply, we will strive to be the best employer in the area. We want to be known for providing a rewarding and stimulating working environment, showing flexibility and understanding towards our employees.

As well as competitive pay and an employer pension scheme, you can enjoy a range of other perks and benefits such as cinema tickets, a generous holiday allowance and other employee benefits.

Most of all though, we strongly believe that you should love what you do. We will make sure that it is always a pleasure to come to work and, like us, you will be proud to work for The Living Room Cinema.

**Job Types**: Full-time, Part-time

**Salary**: £11.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Sick pay

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- Are you able to work weekends, evenings and during school holidays on a regular basis?

**Experience**:

- Bartending: 1 year (preferred)
- Customer service

  • Assistant Front of House Manager

    1 month ago

    Liphook, United Kingdom Liphook Golf Club Full time

    Location: Hampshire, EnglandRole: Assistant Clubhouse ManagerSalary: CompetitiveJob Type: Full-time, Permanent (Expected hours: 40 per week) Accommodation not provided.Closing Date: 30th November 2024About: Opened in 1922, Liphook Golf Club is a prestigious private members club that continues to invest in maintaining and improving the quality of both the...

  • Assistant Front of House Manager

    1 month ago

    Liphook, GU30, Liphook, United Kingdom Liphook Golf Club Full time

    Location: Hampshire, EnglandRole: Assistant Clubhouse ManagerSalary: CompetitiveJob Type: Full-time, Permanent (Expected hours: 40 per week) Accommodation not provided.Closing Date: 30th November 2024About: Opened in 1922, Liphook Golf Club is a prestigious private members club that continues to invest in maintaining and improving the quality of both the...

  • Cafe Supervisor

    5 months ago

    Liphook, United Kingdom OLD THORNS HOTEL AND RESORT Full time

    We currently have an exciting opportunity for a Team Leader to join our **'Oties' cafe** at Old Thorns Hotel & Resort. In addition to being a coffee house, Oties offers sweet treats - waffles, pancakes, sundaes, ice-creams, smoothies, shakes.... We are looking for someone who is passionate about hospitality and can work well within and assist in leading our...

  • Cleaner Evenings

    6 months ago

    Liphook, United Kingdom OLD THORNS GOLF HOTEL AND COUNTRY ESTATE LIMITED Full time

    **We are looking for reliable and enthusiastic cleaners to join our team as evening cleaners. Hours are 5pm-11pm 5 days per week with weekend availability required.** The role will ensure that hotel facilities are maintained to the highest of standards therefore creating a professional impression to guests and customers. **Main Responsibilities**: - To...

  • Hotel Receptionist

    6 months ago

    Liphook, United Kingdom OLD THORNS HOTEL AND RESORT Full time

    We currently have an exciting opportunity for a Hotel Receptionist at Old Thorns Hotel & Resort. If you are looking for a new and exciting role, in a fast-paced environment with a strong desire to be a key contributor within a team then look no further! We are looking for someone who is passionate about hospitality and can work well within our existing...

  • Music Recruitment Specialist

    2 weeks ago

    Liphook, Hampshire, United Kingdom Rocksteady Music School Full time

    At Rocksteady Music School, we're seeking a skilled Music Recruitment Specialist to support our fast-growing Recruitment Team. This exciting opportunity focuses on engaging and nurturing prospective and active candidates, delivering a positive candidate experience, and ensuring our candidate data remains current and correct.The ideal candidate will be...

  • Liphook - Cleaners

    5 months ago

    Liphook, United Kingdom Maid2clean Full time

    One of the United Kingdom's top cleaning agencies is urgently searching for local house cleaners to join their growing team. - Flexible working times to suit you, and a hourly rate of £12. - Cleaning products are given to you by the client, and insurance is provided by Maid2Clean. - Own transport would be helpful. - High standards and dependability is a...

  • Early Years Education Specialist

    5 days ago

    Liphook, United Kingdom Nurse Seekers Full time

    Job Title: Early Years Education SpecialistA highly skilled and passionate Nursery Nurse is required to join our team at Nurse Seekers, working in a term-time setting near Liphook, Hampshire. This role offers a unique opportunity for an individual with a genuine passion for the Early Years sector to deliver outstanding learning opportunities and exceptional...

  • Cleaners - Liphook

    5 months ago

    Liphook, United Kingdom Maid2clean Full time

    We are searching dependable, skilled house cleaners to join our business. The position is very flexible and can fit around you, your commitments and family life. - The cleaning work is part time only, normally up to 16 hours per week - Our clients will have different requirements and range from professional young people to the retired - Fully flexible hours...

  • Receptionist/administrative Assistant

    5 months ago

    Liphook, United Kingdom Glenrands Ltd Full time

    Responsibilities: - Perform customer bookings accurately and efficiently - Utilise our in-house garage management software and other office software for daily tasks - Type, computerise, and maintain documents and records - Assist with Xero entries and basic bookkeeping tasks - Provide general office support to the Service Manager and Managing Director -...

  • Customer Service Advisor

    5 months ago

    Liphook, United Kingdom Rocksteady Music School Full time

    **Role**:Customer Service Advisor **Location**:This is an office role based in a converted manor house in Liphook **Working Hours**: Full-time position; 35 hours per week; various shifts between 8.00am-8.00pm Mon-Thurs, 8.00am to 6.00pm Fri Our Customer Service Advisor is our first point of contact, for new and existing customers and always puts the...

  • Interpreting Consultant Required for Liphook Hampshire

    4 weeks ago

    Liphook, Hampshire, United Kingdom Language Empire Full time

    We are seeking skilled interpreters to provide professional interpreting and translation services to the public and private sectors across the UK.As a freelance interpreter translator, you will work with various settings such as the NHS, Local Authorities, Police, Probation, and other public and private organisations.Established in 2001, Language Empire has...

  • Lead Early Years Educator

    2 weeks ago

    Liphook, Hampshire, United Kingdom Nurse Seekers Full time

    Job SummaryWe are seeking a highly skilled and passionate Lead Early Years Educator to join our team at Nurse Seekers, working in a term-time setting near Liphook, Hampshire.About the RoleThis is an exciting opportunity for a qualified Nursery Practitioner to lead our Early Years provision, delivering outstanding learning opportunities and exceptional care...

  • Delivery Driver

    3 days ago

    Liphook, United Kingdom Pertemps London Full time

    Job Description Royal Mail is one of the UK’s best-loved brands. Every day, bringing letters and parcels to people around the country; something that communities across the UK rely on. They are 150,000 strong with 500 years of history and are hugely proud of the service they provide.   About the role - You’ll start your day for an hour or so in the...

  • Delivery Driver

    2 weeks ago

    liphook, United Kingdom Pertemps London Full time

    Job DescriptionRoyal Mail is one of the UKs best-loved brands. Every day, bringing letters and parcels to people around the country; something that communities across the UK rely on. They are 150,000 strong with 500 years of history and are hugely proud of the service they provide.About the role- Youll start your day for an hour or so in the local delivery...

  • Delivery Driver

    3 weeks ago

    Liphook, United Kingdom CV-Library Full time

    Job Description Royal Mail is one of the UK’s best-loved brands. Every day, bringing letters and parcels to people around the country; something that communities across the UK rely on. They are 150,000 strong with 500 years of history and are hugely proud of the service they provide.   About the role - You’ll start your day for an hour or so...

  • Interpreter Translator Required In Liphook Hampshire GU

    6 months ago

    Liphook, United Kingdom Language Empire Full time

    Are you looking for an interpreter job in Liphook, Hampshire?Do you want flexible hours with competitive rates?We are urgently recruiting for freelance interpreters to work within various settings such as the NHS, Local Authorities, Police, Probation and other public and private organisations. Established in 2001, Language Empire provides professional...

  • Customer Service Advisor

    6 months ago

    Liphook, United Kingdom Rocksteady Music School Full time

    **Role**:Customer Service Advisor **Salary**:£22,260 **Location**:This is an office role based in our Central Support Office in Liphook **Working Hours**: Full-time position; 35 hours per week; various shifts between 8.00am-8.00pm Mon-Thurs, 8.00am to 6.00pm Fri Our Customer Service Advisor is our first point of contact, for new and existing customers...

  • Bar Staff

    6 months ago

    Liphook, United Kingdom liphook & bramshott social club Full time

    Job Summary: We are seeking experienced and customer-oriented Bar Staff to join our team. As a Bar Staff member, you will be responsible for providing excellent service to our members and guests, preparing and serving beverages, and ensuring a clean and welcoming environment. If you have a passion for bartending and would enjoy working in a social club...

  • Bar Staff

    6 months ago

    Liphook, United Kingdom liphook & bramshott social club Full time

    Job Summary: We are seeking experienced and customer-oriented Bar Staff to join our team. As a Bar Staff member, you will be responsible for providing excellent service to our members and guests, preparing and serving beverages, and ensuring a clean and welcoming environment. If you have a passion for bartending and would enjoy working in a social club...