Customer Care Advisor

4 months ago


Milton Keynes, United Kingdom Wild Recruitment Full time

Wild are working with a fantastic employer placed in Milton Keynes working within customer Service. This company offer a great working environment and many opportunities.

**Role**:
As a **Customer Service Advisor,** you will contributing towards maintaining the company’s reputation for providing a high level of customer service. This will be a phone-based role speaking with customers to support with any queries or advice that they need. This is a 12-month full time contract.

**Responsibilities**:

- Deliver a high level of customer service over telephone
- Support with complaints
- Direct calls to different departments
- Maintain good queue times
- Record all enquiries
- Put ideas forward for new ways to improve service
- Protect user data

**Experience**:

- Exceptional customer service skills and experience within a phone-based role
- Experience within a similar role
- Good IT skills
- Able to work in a fast paced environment
- Previously used a CRM system
- Experience handling complaints

**Benefits**:

- Salary £26,354
- Health and Wellbeing benefits
- Hybrid working after training
- 24 days holiday
- Plus many more

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

**Salary**: £26,354.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: Hybrid remote in Milton Keynes


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