Revenue Officer

2 weeks ago

Croydon, United Kingdom Croydon Council Full time

**Revenues Officer - 6 month Fixed Term Contract, Full time - 36 hrs pw**

**Grade 4/5** (**£28,272 to £30,495pa)**

**About the role**

Croydon Council are recruiting 6 Fixed Term posts in its Council Tax Collection Team. This will be an exciting opportunity to improve the service that we deliver to Croydon Residents during the busy Annual Billing Period where the new Council Tax bills are issued to over 166,000 residents.

We pride ourselves on doing the best for our community and you, as a Revenues Officer, you will play a key part in this. We are fiercely ambitious and want to be the best collection service in London with our annual income target exceeding £310m.

The role includes.
- Administering the Billing, Collection and Recovery of Council Tax
- Promoting and directing our residents to our online services
- Taking payments and negotiating payment plans
- Opening, closing and amending accounts
- Liaising with external companies such as Enforcement Agents
- Dealing with enquiries by telephone, and written correspondence on all queries related to Council Tax
- Northgate ICT system is preferable but not essential

If you are passionate about working for Croydon and making a difference to the services we deliver to the residents, we want to hear from you.

**Employee benefits**

Croydon council encourages a family friendly workplace environment with a generous 28 days annual leave entitlement (pro rata), qualification for the Local Government Pension Scheme and with various other benefits such as discounted gym memberships; child care vouchers; savings on health plans; and other staff benefits as well as staff support networks.

**Closing Date** **4**th** February 2024**

**Interview dates**

Please note, if successfully shortlisted, interviews will be held in the **week commencing 19**th** February 2024** and we are happy to do these remotely via Microsoft teams.

**Equal opportunities**

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

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