Receptionist & Office Assistant

3 weeks ago

Croydon, United Kingdom emap Full time
Employment Type: Part-time 30 hrs/week, Permanent
Base Location: East Croydon ( walking distance from East Croydon station)
4 days a week in the office( Tuesdays + Wednesdays plus 2 alternating days)
Salary: £22,500 pro-rata
Application closing date: 20th April 2024
Trading as emap for its B2B division, Metropolis International is a fast-growing business, privately owned Media Group with over £50m of annual revenue, structured in two divisions – consumer media, and business-to-business media. In both parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Metropolis is actively looking at acquiring more media businesses. We employ over 480 people in offices in West London, Croydon, Fleet street, Devon and Dublin.
Overall Purpose of the Role:
The purpose the office Assistant role, is to provide reception and overall operation support assisting in the smooth running of the Croydon Office. Reporting into the office manager your role is crucial in supporting the maintenance of the office. You will also assist staff both office and remote based staff as well as performing ad hoc tasks for events as required by your line manager.
As front of house staff, you will be the first point of, face to face contact with anew starters and external visitors, as such you will be responsible for managing a daily record of visitors via the building visitor’s system arranging meetings rooms and refreshments where appropriate.
Key responsibilities:
Answering switchboard, assisting with phones being always maned.
managing a daily record of visitors via the building visitor’s system,
Directing guests through the office where necessary
Scheduling and maintaining meeting rooms.
Arranging refreshments and hospitality for guests and staff where necessary
Providing admin support and arranging couriers
Distributing post in/out.
Maintenance and daily operation of the franking machine
Maintain online diary.
Cover for Office Manager in their absence.
Keeping a log of office stationery and equipment ensuring rganistion and replenishment where necessary.
Supporting the Events & Marketing Team, including mail outs and other ad hoc duties
Assist Office Manager with admin work as and when events arise.
Liaising with contractors and researching, Arranging, and attending meetings to gain cost effective competitive prices from suppliers for office contracts and maintenance.
Daily maintenance of the kitchen and coffee machines replacing suppliers where necessary.
Assisting with finance. Raising purchase orders
Allocation and maintenance of the car park
General office maintenance
Skills and experience:
Extensive knowledge of Microsoft packages including Word, Excel, and PowerPoint with the ability to create presentations at an advanced level.
WordPress
Administration experience
Core competencies:
Strong influencing skills with the ability to influence and negotiate for time and resources at all levels.
Good knowledge of people and their departments.
Evidence of success in prioritising and dealing with high level sensitive information and enquiries and taking appropriate action on a regular basis.
Organisational awareness with the ability to operate with confidence and credibility across all functions of the Company.
Resourceful and purposeful, with initiative, drive, and a strong desire to deliver exceptional results.
Excellent verbal and written communication skills.
Collaborative team player with excellent customer service, both internally and externally.
Personal Attributes:
Professional and polite telephone manner both internal and external.
Good personal professional presentation
Enthusiastic and a friendly approach to work
Ability to build positive cross functional relationships.
Problem solver able to wok on your own initiate while also taking direction

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