Leasing Associate

2 days ago


Manchester, United Kingdom Ritz Recruitment Ltd Full time

**Role: Leasing Associate**

**Reporting to: General Manager**

**Location: Manchester**

**COMPANY OVERVIEW**

Our client is a leading build to rent and residential block management company, delivering services nationwide.

**ROLE OVERVIEW**

As Leasing Associate, you will be the face of the brand connecting with future residents, identifying their wants and needs, and securing lease agreements for a multimillion-pound build to rent development.You will take the lead on leasing and be responsiblefor the customer experience and placemaking at your community.

**Duties**
- Discover a prospect’s needs during your community tour and highlight all the benefits that will make them want to call your community home
- Highlight your development’s unique features and benefits and what sets it apart from the competition
- Create added value by anticipating requirements and addressing living concerns customers haven’t even thought of yet
- Optimise occupancy and increase viewings by finding new ways to boost online engagement, update promotions and advertising, and create new marketing strategies
- Shop the competition to stay one step ahead so that we always offer the best level of service
- Communicate with clarity and enthusiasm, assuring prospective residents that your development is where they want to live and a place, they will love to call home
- Process your deals efficiently and keep the residents updated consistently throughout
- Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
- Being organised so that you know which apartments are vacant, which have maintenance issues, and which are due for renewal
- You are comfortable creating and monitoring daily, weekly, and monthly reports that help guide your team’s performance and identify development opportunities

**We are looking for**
- Extensive experience in a customer facing role ideally in Property Management or Hospitality
- Excellent sales and customer relations skills, with plenty of energy and enthusiasm
- Able to communicate effectively with residents, vendors, and associates
- Resourceful problem solver who is always up to the challenge
- Highly organised with the ability to prioritise effectively and multi-task
- Impeccable record-keeping and reporting skills
- Tech savvy and computer literate
- Ability to think on your feet with the resident at the forefront of any solution


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