Infrastructure Support Analyst
3 weeks ago
Lioness Recruitment - careers handled with care. A respected public sector organisation is looking to appoint two infrastructure support analysts with 2nd/3rd line support experience to join their growing team. This role will require three days per weekworking from offices based in Wiltshire, with the of the week remote working.
Your will be part of the team supporting networking and connectivity, cyber security, Microsoft 365, infrastructure configuration management and cloud infrastructure. Alongside dealing with tickets raised and providing timely and accurate first-time fixes,you will also support the planning, delivery, and testing of new infrastructure technology.
Essential skills:
- Working in a similar IT role with clear 2nd and 3rd line support experience
- Strength/expertise in either networking and connectivity OR cyber security OR Microsoft 365 OR infrastructure configuration management OR cloud infrastructure
- Microsoft technology experience to include Windows 10, Windows Servers & Office 365 Enterprise
- Implementation and integration of CRM/ERP systems
- Working within an ITIL environment
- Any relevant IT certifications would be desirable for this role, although not essential
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