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South Gloucestershire, United Kingdom Julian House Full time

**Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.**

**If youd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who were looking for**

**Job Role**:Hub Co-ordinator (Refugee Support)

**Salary**:£26,300 per annum

**Hours**:37.5 hours per week

**Contract type**:Permanent

**Location**: Our office is based in Kingswood however frequent travel across South Gloucestershire will be required

**Additional information**:

- Driving license and access to a vehicle with business insurance is required for this role

**The Role**

This role is working within our Refugee Resettlement team, where you will coordinate and develop 'community hubs' across South Gloucestershire to ensure seamless access to support to our clients with a refugee background. The role is a first point of contact for Hub community enquiries, registration and administration, coordinating bookings and providing a welcoming experience.

**Responsibilities include**:

- Provide co-ordination and direction in the management of the Hubs
- Oversee the preparation and development of the annual program calendars and ensure effective implementation
- Manage the day-to-day operations of the hubs, respond and advise on crises and safeguarding issues
- Develop and maintain relationships with internal and external stakeholder groups and partners
- Lead on guest feedback and ensure responsive and creative services are delivered.
- Follow up on additional funding opportunities to enhance service delivery at the Hubs

**Qualifications / Requirements**:

- Previous work with refugees or other vulnerable people/families
- Empathy and understanding of the needs of Refugees who have experienced trauma and who have complex needs
- Experienced and confident in group work settings
- A valid UK driving license and access to own vehicle business insurance will be required for roles involving travel for work
- Language skills in Ukrainian, Russian, Arabic or other languages would be beneficial but are not required

Please refer to the full job description here

**There are many great reasons to join our team**
- Great opportunities for career development and **f**ree monthly training sessions** from experienced facilitators
- ** Sliding salary scale **with salary increases every year for the first 3 years
- Wellbeing related support and advice and **up to 6 free counselling sessions** through our Employee Assistance Programme
- ** 25 days annual leave**, increasing to 27 after 3 years continuous employment
- ** 30% staff discount** at Julian House charity shops
- ** 20% staff discount** at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our **Simply Health Scheme**:

- A supportive culture where **staff feedback is highly valued **and regular supervisions with line managers are conducted
- ** 6 weekly Reflective Practice sessions** from objective, external facilitators

**Our Ethos**

**Get in touch**

If you have any questions about the part time Refugee Support Worker role, please get in touch with Laura Dawes (Resourcing Assistant) on 07908496681. We look forward to speaking with you soon