Customer Service Team Member
5 months ago
_**Please note that due to the requirements of our Gambling Licence, all applicants must be aged 18 or over.**_
We are currently recruiting for a number of Talented Team Members to work at our Apollo Bingo Club in Rhyl. You will need to be friendly, enthusiastic, and passionate about delivering excellent customer service and standards.
**The Role**
- Entertain and engage our customers.
- Provide World Class Customer Service
- Meeting and Greeting Customers
- Providing help and assistance to customers
- Selling Bingo Books/packages
- Giving change
- Providing customer service on the bingo hall floor
- Ensuring all fruit machines are kept clean and presentable
- Serving/preparing food and beverages
- A willingness to call bingo once you have been fully trained in this area
- Any other duties to support the smooth running of the Club
**The Person**
- Customer service experience (ideally in bingo or in the hospitality/entertainment industry)
- Good communication skills
- Cash handling experience
- Experience of working with food and beverages (preferred)
- A good work ethos:
- Are you happy to help out and go the extra mile
- Punctual
- Hard working
- And have a smart appearance
**The Pay and Hours**
These are **permanent** positions for between 16 and 35 hours hours per week, to be agreed at interview, with a minimum rate of pay of £11.44 per hour. These roles do include working days, evenings and weekends. Hours to be determined at interview
**About us**
Real Fun Group are one of the leading independent operators of Retail Bingo, with clubs across England & Wales.
Our experience is all about ensuring our customers have a great time from walking through our doors to leaving, and feel they have been entertained and looked after - it’s about the personal touch We utilise the latest technology in entertainment and we tailor this to our individual clubs. We offer our customers lots of fun but with a truly local flavour and want our staff to ensure this is the place where Fun Comes First
**Job Types**: Full-time, Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: 16 - 35 per week
**Benefits**:
- Company pension
- Discounted or free food
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
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