Customers Services

3 weeks ago


Lytham St Annes, United Kingdom Somic Textiles Ltd Full time

**Customer Services/Admin Clerk**

**20 to 30 hours per week - Monday to Thursday**

We are a Lytham St. Annes based manufacturing company with 2 e-commerce sites looking to recruit a person to work in our busy sales office. The role will involve processing orders and providing administrative support to our factory and customers.

**Duties to include**:

- Accurately inputting orders and invoices
- Using Sage 50 Professional for day to day duties
- Dealing with telephone calls and customer queries in a timely and professional manner
- Preparing despatch information and shipping labels
- Sending samples to customers
- Producing batch card information and liaising with our factory and warehouse
- Placing purchase orders with suppliers
- Checking supplier and carrier invoices for payment
- Organising and filing paperwork
- Other general admin/office duties including filing, as required

The ideal applicant should have a minimum of 2 years’ experience of working within a busy office/ customer service environment, must have good computer skills and have a high level of competence of Word, Excel and Outlook. You should also have an excellent telephone manner and communications skills and can demonstrate you are reliable and have a good attention to detail.

Pay will be £11.00 per hour

Hours of work: 20 - 30 hours per week over 4 days. Hours to suit between the hours of Monday to Thursday 7:00am to 4:30pm - to be discussed at interview. WE ARE CLOSED FRIDAYS.

**Job Type**: Permanent position over 4 days

Benefits: On-site parking, reduced working week

**Required skills and experience**:

- Minimum of 2 years’ experience working within an office/customer service environment
- High level of competence of Word, Excel and Outlook
- Excellent telephone manner and communication skills
- A keen eye for detail and the ability to multi-task
- Time management and organisational skills

**Job Type**: Permanent

**Salary**: £11.00 per hour

**Benefits**:

- On-site parking

Ability to commute/relocate:

- Lytham St Annes, FY8 3HE: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

Work Location: In person

Reference ID: Customers Services/Office Clerk 08/23



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