Head of Operations

1 month ago

Liverpool, United Kingdom Marie Curie Full time

We have an exciting opportunity for a dynamic Operations Manager with experience in contract and team management who are looking to further their career.

**Title**:Head of Operations

**Salary**:£54,680 - £60,746 per annum

**Hours/Contract**:35 hours per week

**Contract Type**:Permanent

**Regions**:Liverpool Hospice

**Closing date**:6 th June 2023

**Interview dates**:W/C 19 th June 2023

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families.

Everyone will be affected by dying, death and bereavement and deserves the best possible experience, reflecting what’s most important to them. Marie Curie will lead in end of life experience to make this happen.

We have recognised that to be truly one team around the patient and their family, we need to transform the way we work to be place-based. By prioritising collaborative working between those who provide services and the people who use them, we will enable people to exercise choice and exert greater control over the types of support they need for better personal health and wellbeing outcomes, by engaging services with the flexibility and scope for innovation.

As Head of Operations, you will work as part of a newly created leadership team at Marie Curie. Reporting to the Associate Director, Strategic Partnerships & Services, and working alongside the Medical Director & Head of Quality & Clinical Practice you will be accountable for the development, management and delivery of integrated services utilising your strong management skills to lead and empower diverse range, multi-professional clinical and non-clinical teams across North West.

This is an exciting opportunity to be part of a team focused on improving outcomes for people at end of life, integrating our patient-facing services, developing partnerships with other organisations, and building our approach to community engagement and development so that citizens are at the heart of planning and delivery of services.

Utilising your extensive experience in Health and Social Care you will be a dynamic leader responsible for ensuring that all services in North West deliver safe, effective, person-centred care and that a robust governance framework is in place to optimise standards, manage risk and demonstrate excellence in end of life care.

Excellent interpersonal skills will enable you to forge and nurture successful working relationships with a wide variety of stakeholders, and to ensure that Marie Curie is an established and respected partner in the provision of End of Life services.

A confident communicator and negotiator, you will be accountable for the contract management and service reporting of both commissioned and non-commissioned services, ensuring that they achieve optimum performance at all times.

Creativity and vision are key to the role and you will constantly be seeking opportunities to enhance the Marie Curie brand.

**TO APPLY**

**_Please attach a cover letter/supporting statement describing how you meet the criteria, providing an example/s of how you have demonstrated this in your work. _**

**What’s in it for you**:

- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working

***

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
- We reserve the right to close this vacancy early. Agencies need not apply._

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

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