Property Administrator

4 months ago


Birmingham, United Kingdom BNP Paribas Full time

PROPERTY ADMINISTRATOR (JOB NUMBER: BHM624)

**The role**

As an Administrator within our Occupier Management team, Corporate Real Estate, you will advise existing corporate clients on occupier management. Responsible for providing Occupier Management services for circa 450 properties in the assigned region(s) for the assigned corporate client. This is a full-time position.

**Key deliverables**
- A point of contact in respect of property issues and projects for the Client(s)
- Reporting to Client on a regular basis in accordance with Client requirements
- Reporting to the Account Manager on a regular basis
- Ensure delivery of service through effective working relationships across the client delivery team(s)

**Responsibilities**
- Point of contact for all property specific queries from a range of sources, both internal and external, in respect of the client's property portfolio
- Liaising with landlords and tenants to resolve property issues
- Responsible for collating and submitting monthly fees
- Assist in Drafting/Approving change notes and invoices and monthly funding requests
- Collection of VAT invoices as per client KPI
- Assisting with turnover rent calculations
- Helping to manage Client helpdesk
- Analysing and manipulating data from client database.
- Assisting with service charge payments, recharges, annual budgets and variance reporting
- Providing additional Senior Administrator’s support as required to the Corporate Real Estate occupier management team.

**Financials**
- May have cost control responsibilities
- Has an awareness of wider team or department budget

**Clients and Business Development**
- Is courteous and responsive to clients (internal and external)
- Works within clearly defined, well established processes under regular supervision
- Consults more experienced colleagues or more difficult or novel situations

**People**
- Active team player
- Shares information with colleagues and others through team meetings, databases, filing systems
- Shares expertise with colleagues
- Proactively communicates to colleagues and others

**Systems and Process**
- Solves problems by following well defined processes and precedents
- Authority limited to prioritisation of daily tasks and decisions made according to clear process
- Is conscious of and takes steps to protect the interest of BNP Paribas Real Estate, employees and reputation
- May contribute to BNP Paribas Real Estate projects

**Person specification**

**Essential qualifications**
- Educated to A level or equivalent

**Essential experience**
- Demonstrable record of working with corporate clients in delivery of occupier management or property management services
- Understanding of property databases and the maintaining accurate data

**_ We are proud to offer award-winning benefits to support and reward our employees:_**
- **_Heath & Leisure:_**_ Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work _
- **_Financial:_**_ Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice _
- BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status._
- BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme._

**Primary Location**: GB-ENG-Birmingham

**Job Type**: Standard / Permanent

**Job**: FINANCIAL AND TECHNICAL EXPERTISE

**Education Level***: Other Degrees / Certifications / Vocational, Technical or Professional Qualifications

**Schedule**: Full-time


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