Healthcare Consultant

2 months ago

Lytham St Annes, United Kingdom Gallagher Full time

**Your role at a glance**

In this role, you’ll maintain and develop a portfolio of new and existing corporate clients by providing high-quality advice, to an agreed budget, with a specific focus on client retention.

You’ll identify and expand lines of cover and service delivery from on-going clients via cross-selling while providing a professional high quality service to all clients, colleagues, and other third parties.

**What you’ll be doing**
- Responsible for client account ownership - anticipates and responds to the ongoing and future needs and objectives of clients, with a prompt and flexible approach to meet and exceed their expectations and ensure consistent delivery of outstanding service.
- Deal with the servicing of all allocated clients including renewals, mid-term amendments and claims and also attend meetings with clients as and when appropriate and/or required
- Demonstrates extensive and up-to-date technical healthcare knowledge at all times, advising clients as required within the designated Permitted Areas of Activity as confirmed by line management/Compliance
- Maintains and develops strong relationships with both new and existing corporate clients, and is relied upon as their trusted adviser
- Develop effective internal and external relationships to assist in providing an efficient professional service to clients in line with service agreements and manage their expectations on work being undertaken
- Achieve and exceed revenue targets, through retention of existing clients and new business generation to existing clients via cross-selling.
- Preparation of detailed client reports, PowerPoint presentations, spreadsheets, etc
- Ensure all work carried out and all communications with clients are in accordance with our compliance procedures and anti-money laundering procedures are followed

Plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.

**What we are looking for**

**Desirable**:

- CII PMI qualifications
- Technical knowledge and understanding
- Good level of technical healthcare knowledge (ie products, policies, insurance market and related issues) through appropriate industry exams and CPD

**Required**:

- Developing core consulting skills around communication, questioning, listening, report writing and presenting
- Proficiency in using Microsoft suite
- Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales.
- Strong verbal and written communication skills at all levels, both internally and externally
- Excellent organisation skills, with the ability to work to tight deadlines and manage multiple tasks
- High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation

***

**What we offer you**:
We want Gallagher to be the** **organisation that all** **our people are proud to be a part of and where everyone can call themselves one of **our **team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business.

**About Us**:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our benefits and HR consulting team, you’ll help our clients - employers of all sizes, across all industries - build workplaces that work better.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

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