Operations Assistant
3 weeks ago
The Operations Assistant is responsible for imports and exports of worldwide shipments and cross trade consignments, ensuring all activities are undertaken to maximize levels of customer satisfaction and in strict compliance with export and other shippingregulations.
Hours 0830-16.30 pm
Duties Include:
- Delivering excellent customer service to our on-site customer.
- Preparation of shipping / transport quotations.
- Booking despatches with hauliers / forwarders / despatch depot / shipping lines.
- Preparation of invoices, packing lists, collection / despatch notes and any other related export documentation required for export despatches.
- Entering bookings into our bespoke shipment software.
- Managing of specific projects.
- Expediting shipments and dealing with queries.
- Processing of supplier and customer invoices, ensuring costs are correct on the bespoke software.
- Answering telephone, expediting orders and shipments, dealing with inter-company and external queries.
- Report and escalate to Manager as required.
Key Skills:
Excellent numeracy skills.
Excellent communication skills (both written and verbal).
Excellent attention to detail and a high level of accuracy.
Excellent interpersonal skills.
Strong administration skills.
Strong teamwork ethic with ability to work on own when required.
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