Regional Operational Auditor
2 weeks ago
**Regional Operational Auditor - 6 Month FTC**
**Part-time, 3 days**
**North Region - Field Based**
**Purpose**
The Operational Audit department’s vision is to support the business through ‘profit protection’ by supporting the operations team in achieving their targets. This is through:
- PMS System housekeeping
- NHS Claims Management
- CAF form completion
- Data collation for investigations
- Datix incident support
**Key Accountabilities**:
- Review and report weekly on the region’s NHS Claims in error
- Review systems (Dentally and prior PMS’) against the Bupa Dental UK Housekeeping Review Process guide alongside proactive and reactive visits to practices in your region.
- Recognise areas of need and support from all departments for the PMs to ensure claims management flows smoothly.
- Report Practices in error to Area Managers, Regional Ops Directors and HR Business Partners recommending robust achievable action plans of support.
- Completion of CAF forms for new clinicians in the region to ensure they can start promptly and that claims do not end up unpaid and therefore lost.
- Collaborate with other areas of the business to support the management and reduction of the risk of NHS claims in error.
- Maintain internal trackers to evidence input and recommendations both ongoing and completed.
- Support Area Managers in their meetings.
- Project and investigatory work as deemed necessary by your line manager
**About you**:
- Extensive NHS claims handling experience and knowledge.
- Dental software experience (R4/SOE/Dentally).
- Proficient in Microsoft Word and Excel.
- Experience of delivering training and coaching.
- Experience in report/action plan writing.
- Analytical skills.
- Excellent planning and organisational skills.
- Previous experience of Audit and/or Loss Prevention work within a dental/healthcare environment is desirable.
This is a field-based role, so you must be okay with regular travel and occasional overnight stays.
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