Receptionist

3 months ago

Leeds, United Kingdom Womble Bond Dickinson (UK) LLP Full time

An excellent job opportunity has arisen for a Receptionist to join the team in our Leeds office on a full time, permanent basis. Working hours will be 9.00am-5:00pm from Monday to Friday.

You will also be required to help out with adhoc evening events within the firm and so some flexibility is required.

As a receptionist you'll create a positive first impression to clients and visitors and promote a friendly and approachable environment. You'll be the first point of contact for visitors to the firm so a positive attitude is key.

**_ What _**_will_**_ you be doing?_**

As the first point of contact you will be meeting and greeting all visitors whether its clients, contractors or employees. Other duties will include taxi booking, booking and coordinating meetings rooms, taking responsibility for ensuring all in-house functions run smoothly by ensuring the rooms are set up and ready for use and liaising with our catering team.

You will also be assisting our switchboard as overflow where you will play a pivotal role in ensuring that our callers receive prompt, courteous, and professional assistance. You'll be screening calls and directing them to the appropriate departments, handling enquiries and taking accurate messages and ensuring timely delivery to the intended recipients.

You'll need to be able to work to deadlines and enjoy interacting with lots of different people - this is where your great customer service skills come in.

**_ So_**_, what are we looking for?_**

This is a key client facing job role that requires expert communication skills, patience, attentiveness, a calming presence and the ability to think on your feet. It goes without saying that we would like someone who has previous experience of delivering first-class customer service. This role gives you the opportunity to interact with people across the office, and it can get very busy so we need you to be able to juggle multiple tasks and organise your workload appropriately. It would be fantastic if you could bring experience of working within a corporate reception of a large professional services firm (or a 5 star hotel) but attitude, commitment and a client-focussed approach is far more important to us.

As a firm we're very hot on technology and constantly look to upgrade systems so you'll need excellent IT skills. We are also looking for a natural 'forward planner', who is highly organised and pays attention to detail.

To be successful in this role, you'll need as a minimum:

- Experience of working in a corporate reception or a professional services environment
- Proficient in the use of Microsoft Office packages
- Experience of managing and prioritising your workload
- Experience in greeting clients/personnel into the business

**_What makes it great to work here?_**

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits

As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working, full-time or part-time working patterns.

Through our DEI initiatives we create an environment in which difference is valued. We have an Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about ED&I at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.

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