Volunteer Services and Pals Administration Support

KEY RESPONSIBILITIES - Main duties and responsibilities To act as a point of contact for Trust Patient Advice and Liaison Service (PALS) for patients, carers, relatives, service users and members of the public. Liaising with the enquirer to clarify their request and determine the appropriate action required e.g. providing complex and sensitive advice and...

Job summary The post holder will act as a point of contact for service users , carers, relatives and members of the public by liaising with them to clarify actual request and determine the appropriate action required. They will provide complex and sensitive advice and solutions for enquiries within the Trusts timeframe. Responses will be drafted by...

Job summary The post holder will act as a point of contact for service users , carers, relatives and members of the public by liaising with them to clarify actual request and determine the appropriate action required. They will provide complex and sensitive advice and solutions for enquiries within the Trusts timeframe. Responses will be drafted by...

Patient Experience Department PALS Officer 35 hours per week **Band 4** An exciting opportunity has arisen for a PALS Officer to work as a member of the patient experience team creating a philosophy of enhanced customer service culture to assist University Hospitals of North Midlands to become the "hospitals of choice".

The post holder will act as a point of contact for service users, carers, relatives and members of the public by liaising with them to clarify actual request and determine the appropriate action required. They will provide complex and sensitive advice and solutions for enquiries within the Trusts timeframe. Responses will be drafted by identifying the most...

Job summary The Customer Service & Experience Manager is responsible for aligning the management of complaints and Patient Advice and Liaison Service (PALS) services within the Trust through a single point of contact to support with consistency and ensure timely resolution of all concerns raised. This includes leading the development, implementation,...

Job summary The Customer Service & Experience Manager is responsible for aligning the management of complaints and Patient Advice and Liaison Service (PALS) services within the Trust through a single point of contact to support with consistency and ensure timely resolution of all concerns raised. This includes leading the development, implementation,...

Job Introduction This an exciting time for the Archives and Heritage service as we work towards creating the Staffordshire History Centre, where over a 1000 years of Staffordshire history will be brought to life. You can find out more about the project on our microsite here: Staffordshire History Centre The role of the Archives & Heritage service is to...

We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant to join the New Era team in Stoke, working hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on...

Emerge Registered Charity No. 1142240 Volunteer Listening Support No experience needed of working in a support role to apply. What we are looking for are; empathetic, non-judgmental, caring listeners, to join our team of volunteers supporting Women and Men age 16+ in Stafford. Are you able to commit to at least 2 hours per week? Are you passionate about...

We have an exciting opportunity for a Caseworker (known internally as an Integrated Support Service - Perpetrator Link Worker -ISS Perpetrator Link Worker) to join the New Era team in Staffordshire and Stoke-on-Trent, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need...

Job advert Community Engagement Support Volunteer Grade: N/A Location : Various locations throughout the County Days/Times of required availability: Flexible, hours agreed by Neighbourhood Policing Team and Volunteer. Purpose: The role of a Community Engagement Support Volunteer will assist Police Officers, Police Community Support...

Job advert Community Engagement Support Volunteer Grade: N/A Location : Various locations throughout the County Days/Times of required availability: Flexible, hours agreed by Neighbourhood Policing Team and Volunteer. Purpose: The role of a Community Engagement Support Volunteer will assist Police Officers, Police Community Support...

Job advert Vehicle Fleet Support Volunteer Grade: N/A Location: Various locations across the County Days/Times of required availability: Times will be agreed between the volunteer and Neighbourhood Policing Team depending on the demand at each location. Purpose: The role of Vehicle Fleet Support Volunteer is to assists Police Officers...

Job Introduction We are recruiting for a Business Support Administrator 37 hours a week on a permanent basis. The role sits within the Business and Executive Support Team. We are a support function which is aligned to meet the requirements of Staffordshire County Council and which fulfils the needs of the organisation as it evolves. This position will...

We have an exciting opportunity for a Behaviour Change caseworker to join the New Era team in Staffordshire, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and...

We have an exciting opportunity for a Team Leader - Dedicated services to join the New Era team in Staffordshire, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and...

We have an exciting opportunity for a Team Leader - Dedicated Services to join the New Era team in Staffordshire, working 37.5 hours a week. You will be responsible for a multi-faceted team working across all risk levels and with children and young people, ensuring swift, effective and responsive services for partners. Do you want to make a difference every...

Job Introduction An exciting opportunity to join the Business Executive Support Team. The Business Executive Support Team is a central business support function which is aligned to meet the requirements of Staffordshire County Council and which fulfils the needs of the organisation as it evolves. The role will primarily be supporting EI&S Services,...

**In Shaw Trust Stafford, volunteers help us raise vital funds to support people in communities across the UK.** The Customer Service role is a great way to contribute to our charity. You will be serving customers as the friendly face of your shop. You will help to make donors, customers, and supporters feel welcome in our shop. **No previous experience is...