Counter Sales Associate
6 months ago
**Description**:
Sell our amazing fresh pasta, in the world's most iconic and luxurious department store, Harrods.
**What you'll do at Pasta Evangelists**:
- Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times.
- Maintain the highest standard of cleanliness and maintenance of furnishings and equipment.
- Treat company property with due care and attention.
- Adhere to all company policies and procedures to ensure smooth running of the business.
- Ensure you are operating world-class service standards that showcase the brand.
- Follow processes and procedures to reduce wastage within the restaurant.
- Adhere to cash handling procedures set in place by the company.
- Maximize sales opportunities through excellent service and upselling techniques.
- Respond to changes in the business as required.
- Project a positive and professional image to customers and employees.
- Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers.
- Develop a culture of actively seeking feedback from customers on a regular basis.
- Attend daily briefings and respond to any necessary changes and updates.
- Enjoy a professional working relationship with your team, ensuring excellent communication.
- Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled.
- Support the training of new employees.
**Who you are**:
- You are a hard-working and energetic person with minimum one year counter, deli, restaurant or retail experience.
- You have the ability to work under pressure.
- Excellent organizational skills and the ability to complete all the duties in a timely manner.
- You are able to follow instructions and comply with the food health and safety regulations.
- You have a “can do” attitude.
- A Pasta lover
**What we can offer**:
- Join a dynamic, fast-moving & diverse team
- Regular team socials
- Prorated 28 days of paid annual leave (inclusive of bank holidays)
- Competitive salary, £12 an hour guaranteed (with service included) no matter how bad the sales, with an over distribution of service charge and on target earnings up to £15 per hour and anything in between depending on sales levels.
- Free Pasta Evangelists products
- Free Italian lessons
- Discounted gym membership
- Discount at our counter and restaurant in Harrods
- Referral bonus Scheme
- Cycle to work scheme
**About Pasta Evangelists**:
**Pasta Evangelists **was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.
Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers - our Evangelists - who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.
Today, **Pasta Evangelists is backed by Barilla** (the world’s biggest pasta company) and is proud to be the **UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups**. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our **high-end Harrods Pasta Bar**, or learn to make our signature dishes from scratch at our viral **Pasta Academy**, where we welcome thousands of pasta lovers every month.
Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.
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