Customer Service Advisor
5 months ago
**Customer Service Advisor**
**Northampton**
As Barclays Customer Service Advisor, you will be working a part of a team delivering end to end customer servicing by completing a wide range of customer activities, involving communication, with both internal and external customers. This is an exciting opportunity to be accountable for high volumes of both inbound and outbound call processing, in which accuracy and efficiency are essential. In your role, you will also be delivering excellent customer service whilst making a valuable contribution to your team.
Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
**What will you be doing?**
- Contributing to team objectives to exceed Key Performance Indicator targets
- Meeting our challenging quality measures in-line with Governance and Compliance standards
- Working across teams, multi-skilling where necessary to support business needs
- Determining and implementing improvement opportunities to assist with an improved customer servicing or reduce operating costs
- Dealing with complaints where necessary to drive positive outcomes and then share best practices to mitigate further issues
- Taking ownership of personal development and taking advantage of training opportunities to help with your progression
**What we’re looking for**:
- Ability to manage tasks in time-sensitive scenarios and within governance
- Good time management and the confident to balance workflow to deliver against personal and team commitments
- Exceptional PC skills including Microsoft Office
**Skills that will help you in the role**
- Servicing background to either internal or external customers
- Effective communication skills, both verbal and written, and the ability to tailor messages to the audience
**Where will you be working?**
Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997. This state-of-the art energy efficient building holds up to 2,500 staff. The office location is perfect for travel from the midlands and London alike as we are based just off the A45, it is easily accessible by both car and bus routes.
LI-Hybrid
-
Customer Service Advisor
5 months ago
Northampton, United Kingdom Gi Group Full time**Full Time**: **Permanent**: - Customer Service Advisor - We have immediate start for a Customer Service Advisor in Northampton - Details - Salary - £11.00ph - Working Hours are - Full time, Monday - Friday 0730 - 1600 - Location - Northampton - Duration - Temp to perm - Role of a Customer Service Advisor- Deal with customers, suppliers, and members of...
-
Customer Service Advisor
4 weeks ago
Northampton, United Kingdom Ascendant Recruitment Full timeCustomer Service Advisor Northampton Fully Office Based 25,000 to 30,000 Permanent Monday to FridayMy client a leading insurance broker is looking for a Customer Service Advisor to provide a high-quality service to both customers via tele and email. Customer involvement is key to this role; therefore, you should enjoy interacting and helping customers and...
-
Customer Service Advisor
4 weeks ago
Northampton, United Kingdom Ascendant Recruitment Full timeCustomer Service Advisor Northampton Fully Office Based 25,000 to 30,000 Permanent Monday to FridayMy client a leading insurance broker is looking for a Customer Service Advisor to provide a high-quality service to both customers via telephone and email. Customer involvement is key to this role; therefore, you should enjoy interacting and helping customers...
-
Customer Service Advisor
5 months ago
Northampton, United Kingdom Hooray Recruitment Full time**Customer Service Advisor** **Do you pride yourself on your ability to build genuine rapport with your clients? Are you looking for a recession proof industry? Do you want to be a part of a reputable organisation that is keen to interact with their local and national community?** **If this sounds of interest to you, then please reach out.** Our client is...
-
Customer Service Advisor
4 weeks ago
Northampton, Northamptonshire, United Kingdom Toyota Full timeUnlock Your Potential with ToyotaWe are seeking ambitious individuals to join our team as Customer Service Advisors. As a key member of our dealership, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.About the RoleThis is an exciting opportunity to develop your career with one of...
-
Customer Service Advisor
4 weeks ago
Northampton, Northamptonshire, United Kingdom Toyota Full timeUnlock Your Potential with ToyotaWe are seeking ambitious individuals to join our team as Customer Service Advisors. As a key member of our dealership, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.About the RoleThis is an exciting opportunity to develop your career with one of...
-
Customer Service Advisor
4 months ago
Northampton, United Kingdom Barclays Full time**Customer Service Advisor** **Northampton** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...
-
Bosch Customer Service Specialist Apprenticeship
5 months ago
Northampton, United Kingdom Service MOT Repairs Full time_This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ This role is based at Service MOT Repairs, Northampton. A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers. A large part of your role would be dealing with...
-
Customer Service Advisor
3 weeks ago
Northampton, United Kingdom Premier Solutions & Training Ltd Full timeWe are looking for a number of customer service advisors for our logistics client based in Northampton.We have both full and part time Customer Service roles available.These roles are permanent and you will be working directly for our client and not through the agency.The role involves;Respond to customer escalations directly, contacting them via phone and...
-
Customer Service Advisor
3 weeks ago
Northampton, United Kingdom Premier Solutions & Training Ltd Full timeWe are looking for a number of customer service advisors for our logistics client based in Northampton.We have both full and part time Customer Service roles available.These roles are permanent and you will be working directly for our client and not through the agency.The role involves;Respond to customer escalations directly, contacting them via phone and...
-
Customer Service Advisor
5 months ago
Northampton, United Kingdom Barclays Full time**Customer Service Advisor** **Northampton** As a Barclays Customer Service Advisor within BPMS Operations, you will have an exciting chance to deliver first class customer service to Corporate and Small Businesses. Within this role, you will work with your team to provide first point of contact for customers resolving all customer queries, complaints, and...
-
Customer Service Advisor
5 months ago
Northampton, United Kingdom Barclays Full time**Customer Service Advisor** **Northampton** As a Barclays Customer Service Advisor within BPMS Operations, you will deliver first class customer service to Corporate and Small Businesses (SME). Within this role you will work together with your team to provide first point of contact for customers resolving all customer queries, complaints, and product...
-
Customer Service Advisor
6 months ago
Northampton, United Kingdom Alliance Recuitment Full timeWe are working with a well established and growing company in Northampton who are looking to grow their customer service team and are looking for a confident and enthusiastic customer service advisor. This role will be working full time office-based hours and earning a competitive salary with great company benefits. **The role** - Speaking to customers and...
-
Customer Service Advisor
5 months ago
Northampton, United Kingdom Pendragon Full time**CarStore Direct Pod Advisor** **Location: Northampton** **40 Hours (Tuesday - Saturday)** **A basic salary of £26,000 with pension, critical illness pay, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer...
-
Customer Advisor
5 months ago
Northampton, United Kingdom Digby Morgan Full timesummary - _ northampton, east midlands_ - _ £26,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1214852:EM:D - job details Customer Advisor - (6 month FTC) **Salary**: £26k basic Working for a company with a presence across the globe, you will act as the first port of call for new and...
-
Customer Service Advisor
5 months ago
Northampton, United Kingdom DHL Full time**Pay Rate: £23,000** **Contract Type**:Permanent (Full-Time) **Shift patterns: (**Mon - Fri) (8:00 -16:00) **Location**:Northampton - NN4 7BN DHL, an award-winning leading supply chain business is seeking a **Customer Service Advisor** to play a vital role coordinating our daily warehouse and distribution requirements. **WHAT DOES THE ROLE ENTAIL?** - To...
-
Customer Service Advisor
5 months ago
Northampton, United Kingdom GXO Logistics Full timeHere at GXO Logistics, we’re recruiting for a Customer Service Advisor to provide exceptional support to our Customer Services Team on our Click Link contract. You will be responsible for carrying out a varied workload across numerous Customer Service and Administrative tasks. This is a fixed term, 6 month contract, which could lead to a Permanent...
-
Service Advisor
1 week ago
Northampton, United Kingdom Perfect Placement Full timeService AdvisorPosition: Service Receptionist / AdvisorLocation: NorthamptonBasic Salary: up to £30,000 + BonusBonus = 1% of Workshop Labour SalesWorking Hours: Monday to Friday, 8:00am - 5:30pmNo weekends worked.Well regarded, family run, award winning garage.We are currently advertising on behalf of an Automotive respected independent garage who are...
-
Service Advisor
3 weeks ago
Northampton, United Kingdom CV-Library Full timeService Advisor - Northampton - Basic Salary - £30,000 - OTE - £34,000 - Monday to Friday Only - Our client, a long established and reputable family owned garage in Northampton, Northamptonshire has the requirement for an experienced Automotive Service Advisor to join their successful Front of House Team. Automotive Service Advisor...
-
Customer Service Advisor
5 months ago
Northampton, United Kingdom Fitkit UK Ltd Full timeDue to ongoing expansion and relocation to a new office, we are looking for an experienced Customer Service Advisor to join our team, this role is **office based only with no remote working**. Applications will only be reviewed upon completion of the set assessments. **Do you possess the following skills-** **- Scheduling Customer Visits** **- Ability to...