Product Manager

4 weeks ago


Holborn, United Kingdom Reed Full time

**Overview**

We’re looking for a self starting, ambitious Product Manager seeking accelerated career development within a highly collaborative, tightly knit cross functional team. Reporting to the Head of Product and working closely with an experienced cross-functionalteam, you’ll be responsible for the continued development of a high performing ecommerce/marketplace product, delivering key strategic initiatives and taking a leading role in the development and delivery of our product strategy.

**Key Responsibilities**
- Developing a deep understanding of the customer - both B2B (course provider) and B2C (course seeker) - through the gathering & analysis of customer feedback
- Championing the needs of both customer sets, in line with the product strategy for the business
- Full understanding of our competitors’ offerings within a complex product landscape
- Working closely with all members of the development team, as well as the Product Designer, Product Analyst and CRM/Marketing team
- Managing stakeholders of different levels of seniority from multiple different functional areas of the business
- Use of data to inform decision making, as well as monitoring key KPIs to ensure continued health of the business
- Own the roadmap and backlog, ensuring the team is focused on the highest priorities and delivering on schedule
- Influence the development of the product & business strategies through idea generation and the identification of future opportunities

**Required skills**
- Strong customer empathy with the ability to fully understand the needs of the user
- Highly analytical, with the ability to use data to understand key business drivers and how they underpin strategic and tactical decision making
- Strong problem solving skills, with the ability to think critically and creatively to overcome obstacles and get things done
- Innovative & full of ideas for new opportunities
- Commercial awareness within a complex product with multiple business models
- Excellent written and verbal communication, with an ability to document processes
- Effective relationship building skills with a desire to be part of a team with a strong identity
- Ability to get up to speed quickly with a complex product
- Desire to take ownership, develop leadership skills and ultimately represent your area of the product to the wider Reed business

**Desirable skills**
- Experience with an ecommerce or marketplace product
- Fluency with GA and/or Looker
- Experience with AB test planning & delivery, including familiarity with Google Optimise
- Experience managing senior stakeholders
- Experience with a dedicated, co-located development team
- Experience working with other product managers, on the same product
- The ability to wear multiple hats and take on additional responsibilities within a small team

**What we can offer you**:

- Flexible working, including core hours and location flexibility.
- 25 days annual leave plus bank holidays.
- Flexible holiday scheme with the option to buy, sell or carry over up to 5 days a year.
- Moving home leave.
- 10% of your time dedicated to personal development.
- Financial benefits including pension and health cash plan subscription.
- Enhanced family leave policies.
- Insurance benefits including life assurance.
- Love Mondays events.
- Discount scheme including gyms and popular retailers.
- Range of wellbeing and mental


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