Customer Service Executive

6 days ago


Lisburn, United Kingdom Omniplex Services Full time

Omniplex Services will be recruiting a Customer Service Executive, for our Online Services. The purpose of the Customer Service Executive role is to promote excellent customer service for our ticket holders and general enquires that may arise.

Job Purpose: Join our Customer Care Team to withhold our customer service to our MyOmnipass Customers. You will also be reasonable for on-going support for all our customers. Working from our Northern Ireland Headquarters, in Lisburn.

Day-To-Day activates will include:

- Handing ticket inquires across all sites and mediums
- Ensuring customer inquiries are resolved to completion
- Handing swaps and refunds at a head office level for customers, if valid and required
- Investigating issues and communicating to teams internally.
- Issues reporting on a daily, weekly and monthly basis were detailed
- Other ad hoc duties
- Bubbly, charismatic and great communicator
- Excellent telephone manner
- Strong planning and organisational skills
- Tech savvy
- Experience in handling customer complaints
- Ability to develop and maintain strong business relationships

Reporting To: Customer Service Manager

**Job Type**: Permanent

Hours of Work: Working 2-3 days a week over a 7-day roster, 16-24 hours, this my increase or decrease depending on trade, sickness and other staff holidays.

**Job Types**: Permanent

**Salary**: £7.49 - £10.42 per hour

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

**Job Type**: Permanent

**Salary**: £7.49-£10.42 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Night shift
- Weekend availability

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Lisburn, BT28 2GN (required)

Ability to Relocate:

- Lisburn, BT28 2GN: Relocate before starting work (required)

Work Location: In person

Application deadline: 15/03/2024
Reference ID: Customer Service Executive Omniplex



  • Lisburn, United Kingdom Coffee Service Group Full time

    **About us**: Were born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and were still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We...


  • Lisburn, United Kingdom Sysco Ireland Full time

    **Contact Centre Executive - Lisburn** - £11.44 p/h - increase to £12.12 p/h after 12 months - Flexible working - Wellness day - Service days - Discounted staff sales - Expert Training & Development **Looking for a new career full of opportunity?** **Ready to work with a great team?** **Then look no further than Sysco.** Being a part of Ireland's...


  • Lisburn, United Kingdom Sysco Ireland Full time

    **Contact Centre Executive - Lisburn** - £11.44 p/h - increase to £12.12 p/h after 12 months - Flexible working - Wellness day - Service days - Discounted staff sales - Expert Training & Development **Looking for a new career full of opportunity?** **Ready to work with a great team?** **Then look no further than Sysco.** Being a part of Ireland's...


  • Lisburn, United Kingdom Sysco Ireland Full time

    Contact Centre Executive - Lisburn- £11.44 p/h- increase to £12.12 p/h after 12 months Flexible working Wellness day Service days Discounted staff sales Expert Training & DevelopmentLooking for a new career full of opportunity?Ready to work with a great team?Then look no further than Sysco.Being a part of Ireland's largest foodservice provider means...


  • Lisburn, United Kingdom PRM Group LTD Full time

    PRM are recognised as one of Ireland's leading chilled & frozen food sales & distribution companies working with market leading brands such as Fage, Muller, Onken, Kinder, & Nomadic. Our 250+ strong team of industry professionals use their knowledge of the Irish FMCG sector to generate business on behalf of our supplier brands and our customers, supplying...


  • Lisburn, United Kingdom Coffee Service Group Full time

    **About us**: At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, passion, integrity and collaboration are at the core of everything we do, from new product innovation for...


  • Lisburn, United Kingdom Elite Blinds Full time

    **Customer Service / Sales Administrator** **Elite Blinds** manufacture window blinds and curtains for domestic and commercial customers in the Lisburn / Belfast and greater Belfast areas. We have an exciting opportunity for a customer service / showroom sales executive to join our sales team. **The Role** Your job role will also require you to process...

  • Customer Service

    2 months ago


    Lisburn, United Kingdom Black Fox Solutions Full time

    Customer ServiceLisburn£25-30k (DOE) Customer service role with a well renowned manufacturing company! Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish  Role includes: Customer supportInternal sales supportUpselling products and services Processing orders and quotesAnswering telephones / emailsAdministrative duties About you:·     ...

  • Customer Service

    2 months ago


    Lisburn, United Kingdom Black Fox Solutions Full time £25,000 - £30,000

    Customer ServiceLisburn£25-30k (DOE) Customer service role with a well renowned manufacturing company! Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish  Role includes: Customer supportInternal sales supportUpselling products and services Processing orders and quotesAnswering telephones / emailsAdministrative duties About you:·     ...

  • Customer Service

    4 weeks ago


    Lisburn, United Kingdom Black Fox Solutions Full time £24,000 - £30,000

    Customer ServiceLisburn£25-30k (DOE) Join a top manufacturing company who supply into the domestic, industrial and commercial sectors. Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish!! The role:Manage key customer accountsMonitor and develop customer relationshipsProactively upsell products when chatting to clients Processing sale orders...

  • Customer Service

    4 weeks ago


    Lisburn, United Kingdom Black Fox Solutions Full time £24,000 - £30,000

    Customer ServiceLisburn£25-30k (DOE) Join a top manufacturing company who supply into the domestic, industrial and commercial sectors. Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish!! The role:Manage key customer accountsMonitor and develop customer relationshipsProactively upsell products when chatting to clients Processing sale orders...

  • Customer Service

    4 weeks ago


    Lisburn, United Kingdom Black Fox Solutions Full time

    Customer ServiceLisburn£25-30k (DOE) Join a top manufacturing company who supply into the domestic, industrial and commercial sectors. Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish!! The role:Manage key customer accountsMonitor and develop customer relationshipsProactively upsell products when chatting to clients Processing sale orders...

  • Customer Service

    4 weeks ago


    Lisburn, United Kingdom Black Fox Solutions Full time

    Customer ServiceLisburn£25-30k (DOE) Join a top manufacturing company who supply into the domestic, industrial and commercial sectors. Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish!! The role:Manage key customer accountsMonitor and develop customer relationshipsProactively upsell products when chatting to clients Processing sale orders...

  • Customer Service

    4 weeks ago


    Lisburn, United Kingdom Black Fox Solutions Full time

    Customer ServiceLisburn£25-30k (DOE) Join a top manufacturing company who supply into the domestic, industrial and commercial sectors. Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish!! The role:Manage key customer accountsMonitor and develop customer relationshipsProactively upsell products when chatting to clients Processing sale orders...


  • Lisburn, United Kingdom McCulla Ireland Limited Full time

    **Customs & Customer Service Administrator** With over 50 years’ experience in the logistics industry McCulla Ireland are one of the country’s leading providers of ambient, chilled and frozen logistics solutions throughout Ireland, the United Kingdom and Europe. We currently have Operating Centres across Northern Ireland and Ireland, with further plans...


  • Lisburn, United Kingdom TribePost Full time

    **Benefits**: - Competitive Salary (£23,000 to £25,000 per annum) - 33 days holiday per year (inclusive of public holidays) - Contributory Pension Scheme - On-site parking Unitrunk Ltd is one of the UK’s leading manufacturers of steel cable management systems with distribution centres throughout the UK. We are currently looking to recruit a Customer...


  • Lisburn, United Kingdom Unitrunk Full time

    **Customer Service Representative** **Location**:Lisburn, BT27 5QB **Salary**: £23,000 to £25,000, DOE **Hours of Work**:Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 (39 hours) **Contract**:Permanent, Full time **Benefits**: - Competitive Salary (£23,000 to £25,000 per annum) - 33 days holiday per year (inclusive of public holidays) -...


  • Lisburn, United Kingdom REED Specialist Recruitment Full time

    Customer Service Administrator My client is a reputable company based in Lisburn, who are currently seeking a Customer Service Administrator to join their team. This is a Full-time time permanent position. Part time will also be considered. Hours of work: Monday to Thurs from 9.am-5.30pm Fri 9am-5pm (45-minute lunch) Hourly Rate £12 per hour - 12.50 per...


  • Lisburn, United Kingdom REED Specialist Recruitment Full time

    Customer Service Administrator My client is a reputable company based in Lisburn, who are currently seeking a Customer Service Administrator to join their team. This is a Full-time time permanent position. Part time will also be considered. Hours of work: Monday to Thurs from 9.am-5.30pm Fri 9am-5pm (45-minute lunch) Hourly Rate £12 per hour - 12.50 per...


  • Lisburn, United Kingdom REED Specialist Recruitment Full time

    Customer Service Administrator My client is a reputable company based in Lisburn, who are currently seeking a Customer Service Administrator to join their team. This is a Full-time time permanent position. Part time will also be considered.Hours of work:Monday to Thurs from 9.am-5.30pm Fri 9am-5pm (45-minute lunch)Hourly Rate £12 per hour per hour (rate is...