People Coordinator

2 weeks ago

London, United Kingdom Doctor Care Anywhere Full time

**Who we are**:
Thanks for stopping by We’re Doctor Care Anywhere: a leading digital platform, with a clear vision to radically transform the future of healthcare - and that all starts with our brilliant team.

From doctors and designers to software developers and marketers - we’re proud of our people, who love working together to enhance patient experiences for the better. It’s why every year, we help over 2 million people speak to a GP by video or phone, anywhere in the world.

Our story started back in 2013, but as we continue to rapidly grow, we’re looking for the very best talent to help us achieve our ambitious goals. If you’re highly motivated, hard-working and ready to dream big - while having lots of fun at the same time - then we want to hear from you today

**Your new role**:
**Salary: £25,000**

**Requirements**:
**Key accountabilities/ responsibilities**:

- Manage and guide our new colleagues seamlessly through our onboarding journey
- Ensure all regulatory and company compliance standards are met for all colleagues (including but not limited to: pre-employment checks, mandatory training and employment references)
- Regularly monitor the ongoing compliance of our colleagues, including the verification of documents, ensuring to follow up as necessary, escalating any non-compliant colleagues
- To liaise with the Payroll team ensuring all relevant information is passed over in line with the payroll process, ahead of the monthly deadline for timely processing
- Support with the completion of ad-hoc and periodic data departmental audits
- To undertake any other duties which may be requested by the management team

**Ongoing/Long-Term Responsibilities**:

- Be the first point of contact for our colleagues, and to effectively manage all people related queries, following the route to escalation as necessary
- Monitor, prepare and inform colleagues of any contractual changes, ensuring they are actioned in a timely manner
- Take ownership of offboarding colleagues as required, in line with the company disengagement process
- To represent the People Operations team within cross-departmental meetings, assisting with agendas and recording minutes as required
- Supporting the People Operations team with any change management initiatives and to assist with process or policy updates
- To provide managers/lead clinicians with support and assistance with cases of performance management
- To assist with departmental reporting requirements ensuring accuracy within the data reported
- Contribute to a culture of continuous improvement and service excellence by adhering to agreed procedures and making suggestions for improvements
- Providing assistance and being actively involved in various People related projects as they arise

**Person Specification**
- Excellent attention to detail and able to use initiative
- Ability to prioritise, respond flexibly to change, plan, schedule and monitor own work
- Ability to communicate effectively both verbally and in writing
- Supports and work towards team objectives; actively build relationships with all stakeholders
- Proficiency using Microsoft Office
- Able to work on several projects at the same time and prioritise effectively
- Good general business acumen (preferable experience in data-rich analysis-driven organizations)
- Creative, proactive and eager to learn

**Benefits**

**Why you want to work here**:
We understand the importance of good health and happiness for our patients and our team is just the same. You should expect to be as supported and valued being a member of our team and have the freedom to make the most of your role and career with us When you’re part of the team you will have access to:

- Free Private Medical Insurance (savings on vision and dental care plus 40% off Nuffield Health gym membership)
- Doctor Care Anywhere subscription for you + 5 members of your friends or family
- 33 days holiday (bank holidays included)
- 4 x charity days a year
- Birthday Day Off
- Bike2Work scheme
- Cross-team collaboration opportunities in an autonomous environment
- Remote working with contribution towards home set up and your laptop provided
- Range of Development opportunities including learning and progression

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