Cyber Claims Specialist

6 months ago

London, United Kingdom AXIS Insurance Full time

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

Job Title: Cyber Claims Specialist

Job Family Grouping: Cyber Claims

Job Family: Claims

How does this role contribute to our collective success?

The role is critical in ensuring AXIS delivers on its promises in paying valid claims and providing exceptional claims service.

What will you do in this role?
- To handle cyber claims for a broad range of clients worldwide, written in the Global Cyber & Technology Unit and reporting to the Head of Cyber Claims, International.
- Work closely with clients, TPA service providers, external legal advisors and specialist vendors, market leaders and brokers ensuring a premier claims service to clients is maintained.
- To handle Lloyd’s Syndicate as well as company claims.
- Liaise with respective underwriters on wording/policy issues and expert panels, provide claims information and attend client meetings as appropriate.
- Provide claims intelligence to the Training & Advisory and Incident Response team and assist in various related projects as necessary.

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

- Experience working for a syndicate or company or perhaps a broker as a claims advocate/negotiator and gained sufficient practical experience in the market place to independently perform the above duties and responsibilities.
- Specific and relevant cyber experience.
- Excellent written and verbal communication skills, to liaise with numerous customers and service providers, both internal and external stakeholders.
- Knowledge of CLASS/ECF2.
- Experience with Excel, Word and PowerPoint.

What we prefer you to have:

- Legal and/or professional qualification, but this is not essential.

Role Factors:
In this role, you will typically be required to:
Travel internationally occasionally

Be in the office 3 days per week, or as required

What we offer:
You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.

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