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Customer Service Advisor/technical Support

4 months ago


Glasgow, United Kingdom Uniting People Full time

**Customer Service Advisor/ Technical Support**
**Full Time/Permanent**
**Glasgow City Centre**
**£23,000**

We are currently recruiting for a client who are a leading business within the communications industry. They are an award winning company and leading provider within several business markets.

**Role**:

- You will act as the prime customer contact point for all query types
- Keeping clients up to date throughout
- Escalating issues in a timely manner
- Handle and resolve end to end customer enquiries aiming for a first time fix
- Clearly communicate timelines
- Liaise with internal teams
- Actively manage the back office/admin to make sure that customer service levels are met

**Job Types**: Full-time, Permanent

Pay: £23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Work Location: In person