Anti-social Behaviour Caseworker

2 months ago

London, United Kingdom Victim Support Full time

We have an exciting opportunity for an ASB Caseworker to provide support for victims of Anti-Social Behaviour in the Borough of Ealing, working 20 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you

**County/Borough**
- Greater London

**Office location**
- 2nd Floor, Whitecross Studios, 50 Banner Street, London, EC1Y 8ST

**Full time/Part time**
- Part time

**Hours per week**
- 20

**Work schedule**
- Monday to Wednesday* or; Wednesday to Friday*. *Flexible hours/days (9am-5pm). **Required to attend Ealing Community MARAC Meeting held monthly.

**Basic Salary**
- £15,626.66 per annum (includes £14,133.33 per annum plus London Weighting Allowance £1493,33 per annum) FTE Total £ 29,300 per annum (includes £26,500 per annum plus London Weighting Allowance £2,800 per annum)

**Allowances**
- London Weighting

**Contract type**
- Fixed Term

**DBS required?**
- Yes

**End date (if fixed term)**
- 31/03/2025

**Police vetting required?**
- No

**Closing Date**
- 17/04/2024

**Ref No**
- 5497

**What we offer**:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays (pro rata), rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression

**About the roles**:
The role offers flexibility for home and office working with travel to appointments to meet clients when needed in Ealing.

This role is based at Whitecross Studios (Islington); however, we offer hybrid working. There will be occasional working from Perceval House (Ealing) approximately once a month and/or when meeting with clients.

As an ASB Caseworker you will provide high quality, holistic support to clients affected by Anti-Social Behaviour in the London Borough of Ealing. You will be required to attend the monthly Ealing Community ASB MARAC, held once a month.

You will act as the single point of contact for your clients offering face to face support and ensuring they receive their rights & support from external agencies. You will need experience of working in a similar setting with the ability to undertake needs and risks assessments, create appropriate support plans, and monitor the support is helping clients to cope and recover.

You will need to be able to manage a demanding workload, scheduling client appointments (may include travel) and to meet a range of conflicting deadlines. You will need to be able to work as part of a team and to communicate effectively with a range of people both within Victim Support and with external organisations.

Please see attached Job Description and Person Specification for further details.

**About Us**:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

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