Anti-social Behaviour Caseworker

3 weeks ago

London, United Kingdom Victim Support Full time

We have an exciting opportunity for an Anti-Social Behaviour Caseworker to join the London team based in Camden, working 22.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you

**County/Borough**
- Camden

**Office location**
- Victim Support, 2nd Floor, Whitecross Studios, 50 Banner Street, London EC1Y 8ST

**Full time/Part time**
- Part time

**Hours per week**
- 22.5

**Work schedule**
- Tuesday - Thursday

**Basic Salary**
- £17,580 per annum (£15,900 per annum plus £1,680 per annum London Weighting Allowance) FTE £29,300 per annum (£26,500 per annum plus £2,800 per annum London Weighting Allowance)

**Allowances**
- London Weighting

**Contract type**
- Fixed Term

**DBS required?**
- Yes

**End date (if fixed term)**
- 31/03/2025

**Police vetting required?**
- No

**Closing Date**
- 05/04/2024

**Ref No**
- 5219

**What we offer**:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression

**About the role**:
This role is based at Whitecross Studios; however, we offer hybrid working. As the Camden Anti-Social Behaviour Project Coordinator, you will be:

- providing emotional and practical support to victims and witnesses of ASB in Camden
- accompanying victims through civil court proceedings, explaining procedure and possible outcomes
- managing the mediation referrals and providing mediation services
- advocating with partner agencies on behalf of service users
- recruiting and managing a small team of volunteers

You will need:

- Experience of working directly with and supporting victims of ASB/ hate crime in the voluntary and community sector
- Experience/awareness of mediation and restorative justice practices
- Experience of liaising and negotiating with statutory agencies on behalf of service users
- Knowledge of civil or community justice processes surrounding ASB
- Knowledge and understanding of the effects of ASB on victims and witnesses and some insight into providing support at civil court
- Good organisational skills and ability to prioritise work under pressure
- Ability to work as part of a team and to communicate effectively with a range of people both within Victim Support and with outside organisations

Please see attached Job Description and Person Specification for further details.

**About Us**:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

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