Complex Case Outreach Worker

6 months ago


London, United Kingdom The Passage Full time

**Complex Case Outreach Worker**

The post holder will work within The Passage’s Community Services as a Complex Case
Outreach Worker and will lead on case management for people experiencing homelessness
who are presenting in the footprints in which the team operate and/or who are accessing the
Resource Centre. The post-holder will support individuals with substance use support needs
and/or mental health issues and will lead on work with clients who are experiencing alcohol
and/or drug dependencies and who may also be experiencing mental health problems or other health or social care needs.

**Main duties**
- To manage a caseload of clients presenting within the footprints in which the Engagement& Outreach service operate and individuals who are accessing The Passage Resource Centre. To support clients with complex needs, supporting them to identify and work towards recovery and away from homelessness.
- Carry out assessments, case management, support planning and the delivery of

interventions for clients including those experiencing mental health and/or substance
misuse issues who are multiply-disadvantaged in their homelessness.
- Provide assertive outreach and engagement with street-based service users presenting with complex needs and barriers to engagement. Carry out monthly street-based audits to inform reporting and analysis of service outcomes.
- Support clients who are rough sleeping or involved in day time activity in the footprints in which the team operate to end their homelessness by linking them in with appropriate internal and external support services relevant to their needs. To provide support to clients who are accommodated, but may require ongoing support in order to maintain this accommodation, linking them in to appropriate local services.

**Desired experience**
- Significant experience of delivering support services to socially excluded clients in a

street based/day centre or similar setting.
- Significant experience of working in a mental health and/or substance misuse setting,

working collaboratively to achieve positive outcomes for clients.
- Experience of providing a fully sensitive and responsive service to clients in a psychologically informed manner.
- Experience of working cooperatively with external partner agencies, e.g. Police, Social

Services, NHS, as well as housing providers and voluntary agencies.
- Experience of assessing client needs and supporting clients to address their needs through assertive outreach and case management.
- Experience of working in a client-centered recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies.

**Job Types**: Full-time, Permanent

**Salary**: £33,277.00 per year

**Benefits**:

- Company pension
- Life insurance
- Sick pay

Schedule:

- Flexitime

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • London, Greater London, United Kingdom Barnardo's Full time

    Tackle complex social issues and make a lasting difference in the lives of local families as a Community Outreach Worker with Barnardo's Surrey Family Centres.About the Role:We are looking for a skilled and empathetic individual to join our team as a Community Outreach Worker, working 27 hours per week at our Runnymede Family Centre. In this vital role, you...


  • London, United Kingdom Outreach Full time

    **The Team** - The EMEA Solutions Consultants are an integral part of the Outreach EMEA Go-To-Market function. We focus on driving real business impact for prospects by being both technology and domain experts. We are expected to understand our prospect’s challenges and objectives - then guide them toward lasting solutions. We do this by becoming truly...


  • London, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    Job Description:CRA GROUP RECRUITMENT AND PAYROLL LTD is seeking a skilled and experienced Professional Social Worker to join our team in Children Services Senior Social Worker role.About the Role:We are looking for an exceptional individual who can effectively manage complex cases involving children, families, and carers. As a Children Services Senior...

  • Outreach Worker

    6 months ago


    North London, United Kingdom Aspire Youth Services ltd (AYS) Full time

    **Position: Male Outreach Worker for Care experienced Young People** **Office Location: Enfield, however service is delivered in and around North East London** **Salary: Salary: £12.50 - £13.30* per hour. Mileage or Car Allowance will be office** **Hours: will vary depending on support needs and staff absences.** **About Us**: Aspire Youth Services...


  • London, United Kingdom Outreach Full time

    About the Team The purpose of Customer Success at Outreach is to guide our customers throughout their Outreach journey - with a focus on removing barriers to product adoption and health. Through this we achieve mutual success by helping our customers realize value, leading to long term customer retention and growth. The Customer Success team is at the core...


  • London, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    Job OverviewWe are seeking an experienced Complex Case Manager to join our Bexley Assessment Team. As a Senior Social Worker, you will play a crucial role in managing complex caseloads, assessing risk, and developing interventions to improve health and wellbeing outcomes.Key ResponsibilitiesThe successful candidate will be responsible for managing a complex...


  • London, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    Job DescriptionSanctuary Personnel Ltd is seeking a Complex Case Social Worker to provide effective social work services to children and young people with disabilities and their families and carers.Key Responsibilities:Provide social work services to children and young people with disabilities and their families and carers.Formulate and progress care plans...

  • HIV Outreach Workers

    4 weeks ago


    London, United Kingdom Spectra CIC Full time

    Spectra’s HIV Outreach Worker will deliver sexual health and well-being outreach and support for targeted groups in commissioned London boroughs, focusing on those at increased risk of poor sexual health. Working with the HIV Prevention Coordinator and other sexual health staff, the postholder will deliver targeted and general HIV prevention programming,...

  • Locum Social Worker

    3 days ago


    London, Greater London, United Kingdom SW Locums Ltd Full time

    A Locum Social Worker position is available at SW Locums Ltd, offering a unique opportunity to work with complex care cases while expanding your skills and knowledge.We require an experienced UK social worker with a minimum of one year's post-qualification experience in a social work role.The successful candidate will be responsible for managing a caseload...


  • London, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    Job DescriptionSocial Worker Safeguarding and Quality - AdultsSanctuary Personnel Ltd is seeking a skilled Social Worker to join their team. The ideal candidate will have experience in working with adults, children, and families, with a strong focus on safeguarding and quality assurance.Key Responsibilities:Conduct thorough assessments of family functioning...

  • Outreach Worker

    4 days ago


    London, United Kingdom WEBRECRUIT Full time

    Outreach Worker   37.5 hours per week (Mon-Fri) Fixed Term until March 31, 2025, with possible extension London £28,665   An amazing opportunity to help change the lives of marginalised rough sleepers and help them move from rough sleeping to independence.   About the Organisation   Our client dedicates themselves to helping those in London who are...


  • London, Greater London, United Kingdom Sanctuary Personnel Ltd Full time

    Job Overview:Sanctuary Personnel Ltd is seeking an experienced Advanced Social Worker to join our team in Walton, Surrey. As a key member of our Children with Disabilities Team, you will play a critical role in supporting vulnerable individuals and their families.About the Position:This is a challenging and rewarding role that requires strong interpersonal...


  • North West London, United Kingdom Supporting Futures Consulting Ltd Full time

    Role: Outreach Support Worker Based: In either Kings Cross or Elephant and Castle covering Northwest London (Hillingdon, Harlow and Ealing) Rate: £18ph umbrella Hours: Full Time - Monday to Friday Start Date : ASAP Duration: Temp Ongoing Our client, a respected national charity who provide support, advocacy and safe housing to victims of Human...


  • London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

    An opportunity has arisen to join our TB team at St Georges Hospital in the role of TB Outreach Worker. This post is integral to supporting patients and their families with complex social needs through their TB treatment. You will work alongside the multidisciplinary team and other agencies to provide inclusive holistic care offering an individualised...


  • London, Greater London, United Kingdom Leaders In Care Recruitment Ltd Full time

    **Leaders In Care Recruitment Ltd**We are looking for an experienced RGN Qualified Nurse to fill the role of Community Nurse Case Manager. As a key member of our client's team, you will be responsible for supporting clients in South Yorkshire to live independently at home and within their communities.The successful candidate will conduct initial assessments,...


  • London, Greater London, United Kingdom Via Community Ltd Full time

    About the RoleVia Community Ltd is seeking a dynamic and driven individual to join our Outreach team in Redbridge. As a Community Outreach Worker, you will play a vital role in engaging and re-engaging homeless individuals into wellbeing services and drug and alcohol treatment.Key ResponsibilitiesConduct triage and comprehensive substance misuse assessments,...

  • Account Executive

    5 months ago


    London, United Kingdom Outreach Full time

    **About the Team** Our Account Executive (Commercial) is a hybrid role responsible for managing the existing book of business as well as generating net new logo accounts in the Commercial segment. Our team works closely with the Sales Development Representatives and Solution Consultants with a clear mission - help our customers generate more revenue and cut...


  • London, Greater London, United Kingdom West London Nhs Trust Full time

    Job Description: We are looking for a dedicated Community Outreach Worker to join our team in Hammersmith & Fulham. In this role, you will work closely with young people aged 16-25 to develop individualised plans that address their mental health needs. You will also collaborate with local service providers to connect clients to resources and opportunities in...


  • London, Greater London, United Kingdom Charles Hunter Associates Full time

    We are seeking a highly experienced and skilled Complex Case Social Work Expert to join our Specialist Court Team. As a key member of the team, you will be responsible for handling complex cases involving child in need, child protection, children in care and permanence.This is an exceptional opportunity for a social worker who has substantial experience in...

  • Account Executive

    6 months ago


    London, United Kingdom Outreach Full time

    **About the Team** - Our Account Executive (Commercial) is a hybrid role responsible for managing the existing book of business as well as generating net new logo accounts in the Commercial segment (up to 1500 seats). Our team works closely with the Sales Development Representatives and Solution Consultants with a clear mission - help our customers generate...