Patient Safety Partner

2 months ago

Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

Patient Safety Partner s will play an important role by joining committees with a patient safety remit. Their role is to reflect the voice and needs of people who use hospital and community-based health services whilst bringing their experience of strategic and accountable leadership and decision making. We want Patient Safety Partner s at RCHT to be actively involved in the design of safer healthcare at all three of our sites in Cornwall.

As a Patient Safety Partner, you will join one implementation group and one learning group focussed on the Patient Safety Incident Response Framework (PSIRF). The key areas of work are:

- Reviewing incidents and ensuring good quality investigations
- Ensure patients and families are involved and supported following an incident
- Ensure staff are support and involved following an incident
- Patient safety training for staff meets requirements
- Support project teams working to improve safe care and our systems
- Develop and ratify patient safety information resources
- Recognition for what is done well and how we can do this more of the time

Patient Safety Partners are a new role to compliment the Patient Safety Team at the Royal Cornwall Hospitals Trust. Our partners will join safety conversations to help steer the organisational approach by representing the voice of the community we serve.

The patient safety team comprises of specialists in safety science, investigation and supporting learning from adverse events to make improvements. This role will work closely with those accountable for quality and safety across the organisation.

The Patient Safety Partner is a volunteer who will be actively involved in the design of safer healthcare at all levels in the organisation.

Patient Safety Partners will play an important role by joining committees with a patient safety remit. Their role is to reflect the voice and needs of people who use hospital and community-based health services whilst bringing their experience of strategic and accountable leadership and decision making. We want Patient Safety Partners at RCHT to be actively involved in the design of safer healthcare at all three of our sites in Cornwall.

**KEY RESPONSIBILITIES**:

- Bring the voice and needs of patients, families, carers, and the public, into committees in a way that provides appropriate challenge and the drive to improve safety in healthcare
- Consider and respond to complex issues affecting patient safety across the Trust that directly inform relevant Trust strategy and policy to improve the quality of patient care.
- Be prepared to put forward ideas of how Patient Safety Partners can support the improvement of patient safety and work with staff to put these in place

**The Patient Safety Partner will**:

- Serve as a member of safety and quality committees whose responsibilities include the review and analysis of patient safety data
- Work with organisational-wide groups to develop and monitor the patient safety incident response framework
- Be involved in patient safety improvement projects
- Be involved in staff and patient safety training
- Participate in investigation oversight groups
- Collaborate in the work to support patients, families, and carers voice in learning from incidents
- To maintain a safe and just culture including psychological safety

**Essential requirement / commitment**:

- Significant experience of organisational safety and improvement
- All Patient Safety Partner s on these committees will require an enhanced DBS check
- Commitment of two meetings a week with an expectation of a maximum 21.5 hours a month. An involvement plan will be agreed with the Patient Safety Partner when the scope of the role is agreed (i.e. meetings or project the Patient Safety Partner will join)
- This commitment is for a minimum term of 2 years and will be reviewed every three months to ensure both parties are satisfied.
- Live, work or study within Cornwall &/ be able to demonstrate a good understanding of the healthcare system.
- Be able to attend meetings in person on any of the three Trust sites.
- Participation in the training relevant to your role and confidential discussion of any reasonable adjustments required to meet your needs.
- To live our values through your role at RCHT

**Key relationships include the following people**:
Internal relationships
- Patient safety team including lead patient safety investigators, risk manager and incident management team
- Governance Managers within Care Groups
- Speciality Governance Leads
- Head of patient safety, risk and patient experience
- Deputy director for integrated governance
- Head of Nursing. Head of Business, Performance and Compliance
- Lead consultant for patient safety
- Other Patient Safety Partner s and peer mentors as these roles develop
- Patient experience and engagement team
- Quality Improvement hub and ambassadors
- Improvement project team
- Subject matter exerts
- Volunteer Management Team
- Freedom to Speak up Guardian

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