Online Fulfilment Team Member

2 weeks ago

Worthing, United Kingdom Bird & Blend Tea Co. Full time

Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea

Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things) at university. Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike’s passion for over 10 years.

From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK.

Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it’s why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it’s what we care about other than great tea that makes us magical.

**What does a Team Member do?**

This role is about more than just picking orders, packing boxes and creating shipments as we really care about our customers and our people. Full training will be given for this role but possessing the following traits will all be essential: efficiency, competitiveness, organisation, cleanliness & very high standards.

Normal Operational hours are between 8.30am and 5pm, Sunday - Friday, at our Back Ops site “The Nest”. Working outside of ‘normal’ hours may be required as we get closer to the Christmas period.

**What are the responsibilities?**
- Pick and pack online orders efficiently whilst offering the highest level of personal customer experience as possible. We love making sure our customers have a great day
- Up for the challenge of beating targets and smashing deadlines.
- Organising packing stations, keeping them fully stocked, tidy and ready for the next day.
- General assistance across the departments for tasks like stocking up shelves, prepping products for shipping and stocktaking.
- Engaging with Seasonal products and launches to share the excitement with our customers.
- Excellent attention to detail to ensure packing accuracy & correct postage presentation.
- Creating outstanding unboxing experiences that make our customers smile.
- Keeping the department clean, tidy and safe.
- Assisting in the Warehouse and Production departments when required.

**Are there any perks?**

Of course there are, for all the hard work you will get:

- **Friendly and supportive team culture**: Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace.
- **Membership of company pension scheme (if applicable)**:Secure your financial future with enrollment in a company-sponsored pension scheme, ensuring peace of mind and financial stability in retirement.
- **Holiday accrual that grows with loyalty**:Enjoy 25 days holiday (plus bank holidays ) as a token of appreciation for your dedication and loyalty to the organisation, providing you with ample opportunities for rest and relaxation. This entitlement increases with service.
- **Life Insurance & Income Protection**: providing financial security and peace of mind for you and your families.
- **Health Cash Plan**:after one year service we will enrol you into our Health Cash Plan which will allow you to claim back money for dental, optical, prescription charges etc. Specific information on this scheme will be shared with you.
- **Life Happens Leave**: Sometimes life can throw unexpected challenges our way, we offer paid leave specifically dedicated to these situations to provide employees with the time and space needed.
- **Complimentary drinks and snacks**: Stay refreshed and energised throughout the day with a variety of free drinks and snacks provided in the office.
- **Monthly tea allowance and generous staff discount**:Indulge in your favourite teas while benefiting from a discount on company products, fostering a culture of enjoyment and appreciation.
- **Employee Assistance Programme**:Access confidential and professional mental health support services to prioritise your well-being and address any personal or work-related challenges.
- **Bike to Work and Electric Vehicle Schemes**: Take advantage of a sustainable transportation option, contribute to environmental conservation, and benefit from tax-efficient savings.
- **Paid volunteer days**: Make a positive impact in our community by participating in volunteer activities during dedicated paid volunteer days, fostering a culture of corporate social responsibility and giving back.
- **Dog-friendly office**:Bring your furry friend to work and enjoy a pet-friendly environment that promotes work-life balance and companionship.
- We also have enhanced family friendly policies, offer flexible working and are always open to discussing your individual circumstances
- Sunday Times Great Place to Work.

Start date: 8th July 2024

Hours: 24 hours per week. Core

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