Customer Service
2 weeks ago
Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Customer Service - Personal Banker in Lisburn
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training
**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.
Day-to-day, you’ll be:
- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience
**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.
You’ll also need:
- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities
What else you need to know
We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.
Hours
- Full time - 35hrs
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview
You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.
This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.
**How we'll reward you**:
**Salary**:£22,410 per year (pro rata for hours worked)
You’ll join on a competitive salary of £22,410 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.
-
Customer Service
Found in: Talent UK C2 - 2 days ago
Lisburn, United Kingdom Black Fox Solutions Full timeCustomer ServiceLisburn£25-30k (DOE) Customer service role with a well renowned manufacturing company! Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish Role includes: Customer supportInternal sales supportUpselling products and services Processing orders and quotesAnswering telephones / emailsAdministrative duties About you:· ...
-
Customer Service
1 day ago
Lisburn, United Kingdom Black Fox Solutions Full time £25,000 - £30,000Customer ServiceLisburn£25-30k (DOE) Customer service role with a well renowned manufacturing company! Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish Role includes: Customer supportInternal sales supportUpselling products and services Processing orders and quotesAnswering telephones / emailsAdministrative duties About you:· ...
-
Customer Service Supervisor
4 days ago
Lisburn, United Kingdom BM Stores Full time**We are currently recruiting for a Customer Service Supervisor to join our team **in **Sprucefield Retail Park, Lisburn**! **This is a permanent, part time role, working 24 hours a week **and will require the flexibility to work shifts in the daytime, evenings and at weekends.** **As a Customer Service Supervisor, you will support the Customer Service...
-
Customer Service Supervisor
11 hours ago
Lisburn, United Kingdom B&M Full time**We are currently recruiting for a Customer Service Supervisor to join our team **in Sprucefield Retail Park, Lisburn!** **This is a permanent, Full time role, **and will require the flexibility to work shifts in the daytime, evenings and at weekends.** **As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash...
-
Customer Service Executive
2 days ago
Lisburn, United Kingdom PRM Group LTD Full timePRM are recognised as one of Ireland's leading chilled & frozen food sales & distribution companies working with market leading brands such as Fage, Muller, Onken, Kinder, & Nomadic. Our 250+ strong team of industry professionals use their knowledge of the Irish FMCG sector to generate business on behalf of our supplier brands and our customers, supplying...
-
Customer Service/sales Administrator
4 days ago
Lisburn, United Kingdom Elite Blinds Full time**Customer Service / Sales Administrator** **Elite Blinds** manufacture window blinds and curtains for domestic and commercial customers in the Lisburn / Belfast and greater Belfast areas. We have an exciting opportunity for a customer service / showroom sales executive to join our sales team. **The Role** Your job role will also require you to process...
-
Customer Service Advisor
2 days ago
Lisburn, United Kingdom Decora Full timeBased at our Head Office in Lisburn our customer service team is made up of around 50 employees who deliver on our “customer is king” philosophy on a daily basis. Our Customer Service Advisors work
-
Event Customer Service Staff
4 days ago
Lisburn, United Kingdom Brook Street Full time**PART-TIME CUSTOMER SERVICE PERSONNEL REQUIRED IN LISBURN** **PERFECT FOR STUDENTS** **PERFECT FOR ANYONE WHO IS RETIRED** **PERFECT FOR ANYONE SEEKING PART-TIME WORK** **PERFECT FOR ANYONE WHO IS AVAILABLE ON 7TH, 8TH, & 9TH MARCH** Brook Street (UK) Ltd is supporting our client again this year as they return to the Eikon Exhibition Centre in Lisburn for...
-
Tech Team Executive
3 days ago
Lisburn, United Kingdom Coffee Service Group Full time**About us**: Being one of the largest coffee roasters in the world, there's no surprise that Matthew Algie is the coffee provider for all businesses. Whether it's a hotel chain, an independent café or an educational facility, Tchibo can guarantee all our efforts, experience and expertise will go into finding the perfect coffee solution for our...
-
Meet & Greet Customer Service Personnel
2 days ago
Lisburn, United Kingdom Brook Street Full time**MEET & GREET CUSTOMER SERVICES ROLES IN LISBURN** **PERFECT FOR ANYONE WHO LOVES MEETING PEOPLE** **PERFECT FOR ANYONE WHO CAN WORK ON 8TH & 9TH MARCH** Brook Street (UK) Ltd is supporting our client again this year as they return to the Eikon Exhibition Centre in Lisburn for their annual event. Our client's aim is to ensure that all visitors to the event...
-
Customer Accounts
22 hours ago
Lisburn, United Kingdom Black Fox Solutions Full time £25,000 - £30,000Customer Accounts Lisburn£25-30k (DOE) Join a top manufacturing company who supply into the domestic, industrial and commercial sectors. Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish!! The role:· Manage key customer accounts· Monitor and develop customer relationships· Proactively upsell...
-
Customer Accounts
Found in: Talent UK C2 - 10 hours ago
Lisburn, United Kingdom Black Fox Solutions Full timeCustomer Accounts Lisburn£25-30k (DOE) Join a top manufacturing company who supply into the domestic, industrial and commercial sectors. Working Hours: 8-5pm Monday – Thursday with 1pm Friday finish!! The role:· Manage key customer accounts· Monitor and develop customer relationships· Proactively upsell...
-
Service Coordinator
Found in: Talent UK 2A C2 - 1 week ago
Lisburn, United Kingdom Black Fox Solutions Full timeService Coordinator Lisburn £25-28k (DOE) Opportunity to join a leading healthcare equipment supplier throughout the UK & Ireland. Working Hours: 9-5 Monday Friday The role: Maintain good customer relationships Manage customer calls re sales / scheduling / ordering Processing sales and orders Providing quotations Scheduling services and repairs...
-
Service Coordinator
Found in: Talent UK 2A C2 - 1 week ago
Lisburn, United Kingdom Gen Tech Recruitment Full timeF/T Temp - Perm Service Coordinator required for Lisburn with an immediate start. Main Duties and Responsibilities Telephone call handling including responding to customer aftersales enquiries and complaints in a professional manner Co-ordinate, monitor and improve field service activities. Appointment scheduling, diary management and providing support and...
-
Customer Assistant
6 days ago
Lisburn, United Kingdom M&S Full time**Summary** Customer Assistant - Christmas - Operations - Lisburn - 22.5 hrs temporary **All the details** Customer Assistant - Christmas - Operations - Lisburn - 22.5 hrs temporary Thursday: 22:00 - 06:00 Friday: 22:00 - 06:00 Saturday: 22:00 - 06:00 **Due to operational requirements, this role is suitable for 18 years and over.** **Purpose** To...
-
Customer Assistant
6 days ago
Lisburn, United Kingdom M&S Full time**Summary** Customer Assistant - Christmas - Operations - Lisburn - 22.5 hrs temporary **All the details** Customer Assistant - Christmas - Operations - Lisburn - 22.5 hrs temporary Sunday: 21:00 - 05:00 Monday: 22:00 - 06:00 Tuesday: 22:00 - 06:00 **Due to operational requirements, this role is suitable for 18 years and over.** **Purpose** To...
-
Security Officer
4 days ago
Lisburn, United Kingdom DGS Service Solutions Full time'''Duties''': - Patrol and monitor premises regularly to maintain a safe and secure environment - Actively observe for any signs of unauthorized access or suspicious activities - Respond promptly to alarms and incidents, providing assistance and taking appropriate action as necessary - Conduct thorough investigations of security breaches or incidents,...
-
Service Coordinator
Found in: Talent UK C2 - 2 weeks ago
Lisburn, United Kingdom Enva Full timeResponsibilities : Carry out general office duties, this will include managing incoming calls and e-mails and directing if required, making calls, etc. Supporting with daily admin duties for all Industrial Services team members. Management of the daily workflow to ensure maximum efficiency and accuracy - including planning and routing of HGV vehicles....
-
After-sales Service Co-ordinator
4 days ago
Lisburn, United Kingdom John Preston Healthcare Group Full timeJohn Preston & Co Ltd supply healthcare equipment and services to the public and private sectors throughout Ireland. We work in partnership with healthcare professionals in both the Northern Ireland Health Service and the Health Service Executive We have an exciting role to suit an enthusiastic and highly organised individual with recent experience working...
-
Field Service Engineer
Found in: Talent UK C2 - 2 weeks ago
Lisburn, United Kingdom Atlas Copco Full time.fit_to_content{width:%;height:auto}Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Drive your Career, Explore...