Debt Recovery Advisor

2 weeks ago

Denton, United Kingdom The Recruitment Co Full time

**We are currently recruiting for Debt Recovery Advisors to join a team in Denton, Manchester on a permanent basis**
**What is the role?**
- Resolving low value outstanding parking charges from individuals
- Predominantly dealing with inbound calls with first call resolution
- Managing difficult conversations in a sensitive and professional manner
- Entering accurate records of customer interactions
- Following processes and guidelines to deliver great service
- Achieving personal and team targets in a contact center environment
- Day to day handling of multi channel communication

**Salary**: £19000 (OTE £28-35k+)
**Hours**: 37.5 hours a week between 8:30am and 7pm on a rota
**Start Date**: Ad hoc
**What we're looking for;**
- Excellent telephone manners with the ability to positively resolve situations
- Confident in your ability to achieve realistic targets and benefit financially
- Strong work ethic and happy to work on your own initiative
- In it for the long term and progression

CCNorthwest

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

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