Senior Customer Success Manager

2 months ago

London, United Kingdom Your Prime Recruitment Full time

**The Brief - Customer Success Manager**

Our client is a high grow software vendor within the SalesForce EcoSystem.

They are seeking a Customer Success Manager to secure and implement major implementation programmes.

**The Role - Customer Succes Manager**

Consulting wtih clients at the later stages for the Sales Cycle to scope project requirements.

Working with the development teams to define requirements and ensure delivery.

Project Manage implementations.

**The Person - Customer Success Manager**
- Experience in technology consultancy, selling and implementing software solutions.
- Coordination and leading Solution sales processes
- Client relationships management
- Teamwork and team development skills
- Ability to work with external consultancy companies/partners
- Listening skills. Client requirements understanding and gathering
- Gap analysis vs our software solutions
- Ability to work towards predefined growth objectives
- Solution demo planning and execution to clients and other partners

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