Business Support Trainer

6 months ago


Fareham, United Kingdom Hampshire and Isle of Wight ICB Full time

An exciting opportunity has arisen to join our All Age Continuing Care (AACC) team. The role of the Business Support Trainer is to provide and deliver a range of quality data and appropriate use of database training to AACC team members and local stakeholders. These sessions will take a variety of formats from ad hoc sessions, individual 1:1 office-based training to larger classroom-based training and over MS Teams when relevant.

The Business Support Trainer takes responsibility for course co-ordination, course content design and documentation, training materials, provision of classroom-led training, lesson planning and training support.

To provide support, encourage and assist in the personal development of colleagues.

The NHS Hampshire and Isle of Wight ICB All Age Continuing Care Service (HIOWICB AACC) is responsible for ensuring that patients referred to our service receive a high quality assessment of need, ensuring that the patient is at the heart of the assessment, their view and those of their carers’ are taken in to account and that the care is provided within national timescales.

We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.

We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.

We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.

Here is a summary of some of the benefits and services which are on offer to staff:

- 27 days paid minimum holiday and bank holiday entitlement
- NHS pension scheme
- Sick pay policy
- Occupational health services including staff counselling services
- Flexible working and family friendly policies
- Flexible retirement and retirement vouchers
- Health Service Discounts - offers for stores, travel, equipment etc.

To support the Business Intelligence Manager in designing, delivering and evaluating IT training in formal and informal environments, to both individuals and large groups of staff including virtual delivery.

Responsible for creating and delivering a bespoke training programme for all users of the AACC database.

A superuser of the database

A good understanding of the data held on the database.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Directorate and HIOWICB.



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