Barista/all Rounder

**Job Summary**:
**Barista, bar guru and ice cream alchemist**

**Altitude, and Peaks by Altitude**

Altitude is a new, fun, and vibrant coffee and cocktail bar that launched on Cranleigh High Street at the beginning of July. Our sister shop, Peaks by Altitude, is a takeaway soft serve ice cream and dessert parlour located directly next door. All staff are trained to work across both, although the role is predominantly based in Altitude.

The launch of both shops has been extremely successful and we've been busier than we could have expected. As such, we are seeking two new full-time members to join our team. (Barista experience essential)

Please pay specific attention to the job requirements. We have a fabulous team of casual and summer workers already, and are now seeking people for permanent roles only.

Do you love great coffee, great food, and dogs? (We're not just dog-friendly; we're dog-obsessed.) And do you love mountains, trees, and lakes? Themed heavily around nature and the concept of bringing the outside in, Altitude is an instagram-worthy artisan coffee bar serving quality coffees (and alcoholic drinks from 10am) and high-end croissants, breads, pastries and cakes during the daytime. On Thursday, Friday and Saturday evenings, our full cocktail and light bite menu is available. Next door, Peaks delivered towering topped ice creams and biscuit sundaes like the 'Oreo Volcano' and 'Biscoff Boulders.' (Staff ice creams are free by the way...)

Your role will be varied. All staff will receive barista training, but you don't just get to practice your latte art. You'll also learn how to make Surrey's best espresso martini and create the ice creams you'll see across Cranleigh High Street throughout the summer.

Barista experience is essential, as are strong communication skills. Most importantly though, is the desire to have fun We are a close team, full of ideas and passion and we are all obsessed with great coffee, great food and great decor. If you love talking to people, are addicted to making everything instagrammable, and want to be part of something amazing from the start, this may well be the place for you.

**Duties**:

- Greet customers in a warm and welcoming manner
- Provide product information and recommendations
- Prepare hot and cold coffee-based and alcoholic beverages
- Process customer orders and payments accurately
- Handle customer queries and issues with professionalism and empathy
- Maintain a clean and organised work area (coffee and ice cream get messy quickly)
- Ensure displays are fully stocked at all times
- Make sure the shop floor is always clean and tidy
- Collaborate with team members to ensure efficient operations
- Good old-fashioned cleaning

**Essential requirements**:

- Aged over 18 (due to licencing requirements)
- A happy, friendly personality
- Barista experieince and a genuine passion for coffee
- Strong communication skills, both verbal and written
- Excellent time management skills to handle multiple tasks effectively
- Evidence of being a team player in previous job roles

**Preferred, but not essential**:

- Experieince making coffee the 'proper' way (weighing, dialling in - not just bean-to-cup)
- Experieince using the Square till system
- Experience working varying shift patterns
- Own transport and lives locally
- Knowledge of food preparation and food safety practices

**Benefits**:

- Flexible work schedule options available
- Opportunities for career growth and advancement within the company
- Free and discounted food on and off shift
- Friends and family discount

**Job Types**: Full-time, Permanent

Pay: £11:50 + per hour

Tip sharing - tips are shared between all staff based on hours worked

Expected hours: minimum 35 per week

Schedule:
Shifts vary from week-to-week and may include evenings and weekends in accordance with the needs of the business. Altitude opens at 8am daily so your shifts may start as early as 7am. You will not be asked to do more than one early shift per week though. On Thursday, Friday and Saturday evenings Altitude stays open until 11pm. You will also not be asked to do more than one late shift per week. We never let anyone working late walk home alone, and we always do out best to make the shifts work best for everyone. Believe it or not, we've already got some people who like the early or late shifts

**Experience**:

- Barista experience: 1 year essential (2 years preferred)
- Hospitality: 1 year (essential)
- Customer service: 1 year (essential)
- United Kingdom (required)

**Job Types**: Full-time, Permanent

Pay: From £11.50 per hour

Expected hours: No less than 35 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Supplemental pay types:

- Tips

**Experience**:

- Barista experience: 1 year (required)

Work Location: In person

Reference ID: Barista, Altitude Cranleigh