Business Support Adviser
7 months ago
**BUSiNESS SUPPORT ADViSER (TiER 2)**
**Recruiting for both full time and part time positions (part time salary will be pro ratad depending on hours)**
**Salary**: Circa £25,000 p.a. (depending upon experience) + a range of great benefits (inc wellbeing days, employee healthcare cash plan and the ability to work hybrid)
**Place of work**:Navigators Point, Belmont Business Park, Durham, DH1 1TW (hybrid working available)
**Working Hours**:37 hours per week, Monday to Friday
Are you dedicated to empowering businesses of all sizes to succeed and thrive? If so, we'd love for you to join our team
**What We're Looking For**:
- **Business Acumen**: A strong background in business or a related field, with the ability to understand diverse business challenges and opportunities.
- **Diagnostic Skills**: Exceptional diagnostic abilities to assess client needs accurately and efficiently.
- **Problem-Solving**: Strong problem-solving skills and the ability to think creatively to find solutions.
- **Empathy**: A customer-focused approach with the ability to empathise and build rapport with customers.
- **Tech Proficiency**: Comfort and proficiency in using virtual communication tools and software.
- **Insight**: Prior knowledge of government support and provision is a plus. Don't worry; we'll provide comprehensive training, leading to a Level 7 SFEDI qualification in business support.
**UMi helps businesses to do more and go further** by finding and packaging the best information, expertise and finance to help them make decisions more quickly.
Since 2007, we’ve worked with more than 600,000 businesses across the UK, helping them by distributing £300m in grants and loans, raising £650m in private investment, creating and safeguarding 40,000 jobs, and facilitating new contract wins worth £185m through our:
- Advice and Connections - We work out what a business requires and give them what they need via a mix of one-to-one support, events and programmes.
- Investment Centre - We design and manage grant and loan funds for businesses to make it easier for them to survive and thrive.
- Sat Nav for Business - We deliver a unique digitally enabled service, providing actionable and scalable support direct to businesses.
We're proud to be a team that goes above and beyond, because as an employee-owned and B Corp business, we stand side by side to make a real difference to the world around us.
If you have a passion for supporting and championing business, we want to hear from you
**---**
In addition to your **competitive salary, health cash plan, and pension**, you’ll also receive:
- **Holidays** - 25 days holiday per year - plus bank holidays, increasing annually after 3 years’ service up to a maximum of 28 days.
- **Wellbeing Days** - take 6 days leave per year to take time out for yourself.
- **Flexible Working** -choose a working pattern that allows the best work-life balance for you.
- **Hybrid Working** - after 3 months, you will be able to work up to 2 days a week from home.
If you think you have what it takes and have a passion for helping businesses succeed, we would love to hear from you.
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Durham, DH1 1TW: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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