Help Desk Operator

Multi Trades Recruitment are looking for an experienced Help Desk Operative for a permanent role based in Reading. **About The Job**: - The Help Desk Operative will form part of a team responsible for the recording, allocation, and progress of reactive engineering requests on the contract. - First point of contact for incoming telephone calls. - Logging...

The post holder will effectively operate the Service Desk and progress the service requests for Royal Berkshire Foundation Trust (RBFT) Estates Department. The post holder will monitor the service provider performance through KPIs and SLAs. The post holder will be working to procedures, processes and standards set by the Service Desk and Building Manager and...

Head of Service Desk Operations Our client are a Managed Service Provider based in Reading. They are currently looking for a Head of Service Desk Operations to lead their team. Main Goal Lead, manage, and develop our Service Desk operations and associated services. Key Responsibilities Vision & Strategy: Define and communicate a clear vision aligned with...

Service Desk Analyst Our client is looking for an experienced Service Desk Analyst to join their team based near Reading on a permanent basis. You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme, hybrid working (after probation), staff discounts, cycle to work scheme, training and...

Service Desk AnalystOur client is looking for an experienced Service Desk Analyst to join their team based near Reading on a permanent basis.You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme, hybrid working (after probation), staff discounts, cycle to work scheme, training and development,...

The** Service Desk Team Leader **at AllPoints Fibre will be responsible for the 1st Line ITIL operations of the IT Service. The vision is to create and manage clear channels of support, ensure that resourcing is covered and eliminate single points of failure. The Service Desk Team Leader reports into the IT Service Support Manager and will work closely with...

We are DEKRA Automotive, we have a unique and challenging opportunity for a 1st Line IT Support Engineer to join our global business employing over 44,000 employees in more than 50 countries on all five continents! In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries. **The role - IT...

We Are Hiring: Service Desk AnalystAre you an experienced Service Desk Analyst looking for a new opportunity? Our client, located near Reading, is seeking a dedicated professional to join their team on a permanent basis.Joining our team comes with fantastic perks including a competitive salary, generous benefits package, hybrid working options, staff...

**Black Box is looking for a Service Desk Coordinator professional to join our Reading Office,UK !!! The objective of the Service Desk Coordinator role is to successfully manage a number of small projects at one time, ensuring that customer expectations are met. **Responsibilities** - Coordinate the activities required from the initial scoping to the...

We are DEKRA Automotive, we have a unique and challenging opportunity for a 1st Line IT Support Engineer to join our global business employing over 44,000 employees in more than 50 countries on all five continentsIn the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.The role - IT Service...

Job description IT Service Desk Analyst Reading Full Time Hybrid We are looking for an experienced IT Service Desk Analyst to join our team, who are based in our state-of-the-art Reading office and are the first point of contact for all IT issues and requests. The team consists of several Service Desk Analysts and is led by a Service Desk...

**Service Desk Team Lead** Salary**:£**400** a day** Status**: Inside IR35** Location**:Reading** - Hybrid** Duration**:6 months** **The Company** An award-winning Service Provider is seeking Service Desk Team Lead to work on a hybrid model of 3 days a week in the office their easily accessible office in Reading. The business is focussed on providing...

Service Desk Analyst Our client is looking for an experienced Service Desk Analyst to join their team based near Reading on a permanent basis. You will be rewarded with a good salary, as well as a brilliant benefits package including annual leave, pension scheme, hybrid working (after probation), staff discounts, cycle to work scheme, training and...

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

3 rd Line IT Service Desk Engineer Chassam Recruitment are currently looking to recruit a 3 rd Line IT Service Desk Engineer for a leading company based near Reading. This is an exciting position where your focus will be to support the day to day desktop operations. You will be responsible for responding to escalated incidents and requests and managing the...

This is a temporary role expected to continue until October 2024As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do. As part of our award-winning team, you'll help the business become an intelligent, connected organisation in order to deliver our digital...

**This is a temporary role expected to continue until October 2024** As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do. As part of our award-winning team, you’ll help the business become an intelligent, connected organisation in order to deliver our...

**Service Desk Agent** - Permanent Role - Reading Location** **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big...

**Job Description**: **Service Desk Agent** **- Permanent Role - Reading Location** **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion liters of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one...

**Job Overview**: We operate in a busy environment as a friendly, supportive team, and you need to be a positive and enthusiastic person to fit in. The Support Desk Coordinator will play a crucial role in providing support to all Service Desk Agents/Support Technicians, assisting with triaging incoming requests, scheduling tickets, and ensuring efficient...