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Operations Assistant

4 months ago

Bicester, United Kingdom Absolute Taste - Production Full time

The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight, our Private Jet catering business along with two farm shops, a pub and so much more.

The Menu Partners, and Absolute Taste, two distinct business both at the cutting edge of their sectors, building future business via great people, operating at some of the biggest and greatest events on the planet, prepared to challenge the status quo, building new cultures and operating procedures that will meet the future business needs, attracting the best, supporting everybody, open minded, not afraid of change, prepared to go that extra mile for our customers etc.

We have the exciting opportunity to join our fast-paced and quickly expanding company as an Operations Assistant based at our headquarters in Bicester, Oxfordshire.

**Purpose of the Position**:
This is a hands-on role with the primary objective to provide support to the senior management team in smooth running of daily production operations.

**Key Activities & Responsibilities**:

- Print production labels against the plan for the sign off
- Collect daily paperwork and check for accuracy, ensuring delivery traceability is maintain
- Collect and input production relevant data (e.g. yield analysis, waste report, technical documentation, GMP, maintenance records, stocktakes
- Print, collate and issue orders to the team to pick/process
- Process invoices on Sage
- Investigate invoice queries and close them out in a timely manner
- Liaise with customers, suppliers and internal departments to resolve daily issues
- Enter periodic stock take data on stock management system and submit to the finance team
- Complete and send pre-advise forms as advised by the management team
- Book transport and communicate delivery schedule to the team
- Help investigate and follow up on all customer complaints and resolve internally/externally as required
- In conjunction with the management team and planning team, investigate and respond to customer related queries
- Work on production related projects exploring continuous improvement, cost control and reduction where beneficial or as instructed by the line manager
- To work in a team based environment where all managers/employees work together for the good of the business
- Via both formal and informal meetings, ensure that your line managers are kept updated on any opportunities or threats that could affect the business
- Must be able to commit to working shift patterns as and when the job demand
- Maintain and contribute to a working knowledge of Absolute Taste policies and regulations
- To carry out any relevant tasks as directed by the management team of Absolute Taste

**Key Attributes**:

- Ability to coordinate production activities under pressure
- Highly numerate with good understanding of written and spoken English
- Punctual and reliable
- IT literate, mainly Word, Excel, Outlook

**The role**:

- 30 hours per week (5 days out of 7)
- Must be able to work Sundays upon request
- Shift times are 9am to 3pm

**Benefits**:

- Contributory Pension Scheme*
- Life Insurance Cover*
- Free parking on site
- 24/7 telephone health & well-being support & counselling service*
- Paid Sick Leave (up to 10 days) *

This job description is intended to illustrate the main duties and responsibilities of this position. It is not intended to be exhaustive and you are advised that the duties and responsibilities may change from time to time.

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