Site & Services Coordinator

2 months ago


London, United Kingdom Salt Search Full time

**Contract Site & Services Coordinator | ASAP Start | 12 month contract + extensions | Inside IR35**

We are seeking a Site & Services Coordinator to join our UK Studio Management and Services

team in developing, enhancing and supporting operational services within our Studio facilities

portfolio.

**THE CANDIDATE**

operational systems, services and site running, with excellent attention to detail and the ability

to deliver a diverse workload within a challenging workspace.

This is a demanding and fast paced position that requires someone who is proactive and

positive whilst using good judgment and courage in their decision making.

A background in Facility Infrastructure / Estate Management with a strong understanding of

our industry's workflows and best practice is essential.

**THE ROLE**

The Site and Services Coordinator will support the management of all facility upkeep, vendor

liaison as well as on-site services within our Master Lease Agreement spaces at Uxbridge and

Enfield.

The key focus of this role will be to ensure both internal and external facilities are maintained

to a high standard, that service levels are consistently delivered and that our creative teams

are able to work in a safe and clean environment.

This role will focus heavily on facility and vendor management within these facilities.

**KEY RESPONSIBILITIES**
- Accountable for the operational upkeep and services of our facilities taking a strategic, forward-thinking approach considering short, medium and long-term objectives and deliverables.
- Accountable for the management of vendor contracts such as cleaning, grounds maintenance, preventative and reactive maintenance (M&E).
- Enhance existing systems and procedures to drive efficiencies in the management of services, continually working to improve and identify consolidation opportunities to achieve value for money.
- Ownership of all facility upkeep (both internal & external), handover and handback in conjunction with production teams to ensure that all standards are exceeded with regards to cleaning and condition through quality management control.
- To participate in the procurement and engagement of vendors required to support the delivery of service to our in-house and creative teams across our MLA (Master Lease Agreement) sites.
- To utilise trend analysis and communication / feedback loops to enhance service levels
- across our sites with regards to preferred vendors and operational teams.
- To manage and benchmark success of all preferred vendors through the management of Service Level Agreements and Key Performance Indicators in conjunction with our contractual MSAs (Master Service Agreements).
- Work closely with Security & Safety teams to provide our productions with a safe working environment and that Studio Regulations are upheld.
- Maintain a full inventory of all MLA fixtures, fittings and furniture by utilising in-house asset tracking systems as required.
- Delivering and implementing Planned Preventative Maintenance and Upkeep schedules across our sites.
- Sign off vendor works upon completion to ensure that standards have been delivered, expectations have been met.
- Maintain internal communication with regards to inspection reports, progress on works, issues, repairs and recharges.
- Any other duties considered appropriate and in the best interest of the company.

**SKILLS & EXPERIENCE**
- Strong understanding and practical experience in M&E including but not limited to HVAC systems, plumbing/drainage systems and required compliance/certification of such systems.
- 5+ Years of practical experience and seasoned within a Studio Facility / Real Estate / Media industry.
- Strong understanding of contractual requirements and benchmarking mechanisms to deliver success.
- Good understanding of Health & Safety at Work Act 1974 and knowledge of how this applies within a Studio environment.
- Team player with an ability to run multiple M&E projects and programmes simultaneously within a fast-paced environment.
- Light touch or "hands on" approach to fault finding facility based occurrences and troubleshooting.
- Access to high-quality support vendors in region.
- Strong understanding of financial and budgeting accountabilities.
- Excellent organisational and time management skills.
- Willingness to make informed decisions and think outside of the box.
- Willingness to continue learning to ensure understanding of current production processes, equipment and studio facilities.
- Ability and willingness to travel between UK sites.
- Proficiency in Google Docs, Sheets, GMail, MS Word and MS Excel.

**must have own car/van and valid driving licence


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