Property Assistant/receptionist

4 days ago


Aberdeen, United Kingdom James Gibb residential factors Full time

As Property Assistant/Receptionist you will deliver a professional customer focused service to both internal and external clients. Providing essential administrative support to the business, as well as dedicated support and assistance to a small team of Development Managers.

**Property Assistant Duties**
- Raise job orders for repairs within agreed timescales. Liaise with client/contractor until completion
- Request RAMS (Risk Assessment Management) for specific works such as ‘Work at Height’
- Action daily ‘Out of Hours’ reports; liaising with Development Managers where required and assist with the call centre script and on-call rota
- Update the client portal where necessary with relevant/urgent information
- Liaise with Development Managers to ensure that all regular and statutory inspections are carried out (emergency lighting, annual gutter cleaning etc) and ensure that all details are recorded in CPL with reminders set
- Set up Estimates/Proposed Works/major projects on behalf of Development Managers, chase any outstanding payments and update Development Managers on status regularly
- Instruct approved Insurance contractors. Liaise with client/contractor/insurer/loss adjuster as required until completion

**Receptionist Duties**
- Answer and transfer inbound phone calls
- Take and relay messages
- Handle requests for information from internal and external clients
- Greet clients in person
- Ensure knowledge of staff movements
- Monitor visitor access and maintain security
- Receive and distribute mail/deliveries
- Manage meeting room bookings and organise catering
- Monitor and maintain office equipment
- Tidy and maintain reception area
- Resolve problems and queries
- Maintain electronic filing systems
- General clerical duties including photocopying, scanning, maintaining stationery levels and outgoing mail

Any other reasonable duties as required.

**Job Type**: Fixed term contract

**Salary**: £21,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Aberdeen: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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