Data Development Consultant

2 weeks ago

Leeds, United Kingdom Morson Talent Full time

**Data Development Consultant / systems Administrator - Leeds (Hybrid Working) - Permanent Opportunity**
Our client has an opportunity for a Data Development Consultant to join a small team who manage, co-ordinate and deliver internal digital data transformation within the Operating Unit. Through liaising with teams across all management levels, systems are innovated/ delivered to support business processes whilst also satisfying both external and internal audits. Training and support is a key aspect of the teams role as this often highlights areas requiring upgrade/improvements.
**Role**
As a Data Development Consultant you will be part of a small team helping with design, rollout and support of internal data systems and processes. Reporting to the Data Development Manager:

- Assisting, coordinating and helping to deliver internal data transformation, innovation and delivery
- Remit to review, coordinate and assist with the delivery of system/innovation development at how deliver our internal services throughout all aspects of our support services
- Links to all business units at appropriate level and leadership within the group business services
- Links to IT team as required to deliver and agree approaches
- Manage third party/other resources which may be required for the above.
**Key Responsibilities**:

- Help refine and continually improve our platform to allow enhancements, developments and deployment /onboarding for new staff
- Deploy and support rollout of our products as part of a small UK team
- Proactive monitoring and support
- Maintain documentation on process standards and procedures around server and database setups
- Be part of a professional support service team
- Develop a working knowledge of the core business to ensure the appropriate level of support is provided to business
- Proactively resolve incidents
- Troubleshoot, escalate and respond as appropriate to product support requests
- Provide technical support
- Contribute to a support knowledge base, FAQ’s, workarounds, known issues
- Communicate effectively with staff to enhance the service and resolve customer issues
**Experience / Knowledge Required**
You should have experience in some of the following
- Database Server Concepts (FileMaker, SQL, MySQL, MariaDB, Cloud SQL, etc)
- Database Visualisation (e.g. Power Bi, etc)
- Familiar with integrating solutions by using their API, web service or a workflow automation platform
- Knowledge of other coding or low code environments is certainly a plus
- Software Support systems/processes
**Preferred Experience**:

- Business Systems Administration: 1 year (preferred)
**And will demonstrate**:

- Excellent communication and documentation skills
- Excellent troubleshooting and problem-solving
- Incident and Problem solving skills.
- Ability to work independently as well as part of a team
**General Conditions**:

- As part of the role, security clearance will be obtained

**Data Development Consultant / systems Administrator - Leeds (Hybrid Working) - Permanent Opportunity

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