Lettings Officer

3 weeks ago

Walsall, United Kingdom RM Recruit Ltd Full time

Main duties include:

- Checking right to rent documents.
- To manage the waiting list and archiving of tenancy files.
- Dealing with customer queries face to face and over the telephone.
- To ensure the accurate recording of all information on appropriate systems to facilitate the efficient management of the housing allocations process.
- To respond to all changes in circumstances and update records as appropriate.
- To support the Resident Services Manager in managing all matters relating to Allocations and the waiting list.
- To support other members of the admin team, including training in matters relating to allocations
- Working with others across the Housing and IT teams to make best use of IT solutions to assist in identifying any system improvements

If you have experience of working in a customer focused service delivery environment and are on the lookout for a new challenge, we encourage you to apply.

**Job Types**: Full-time, Fixed term contract
Contract length: 9 months

**Salary**: £22,000.00-£26,000.00 per day

**Benefits**:

- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Walsall: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

Reference ID: GMKR99

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