Internal Sales

3 weeks ago

Glasgow, United Kingdom Blue Arrow Full time

**Immediate Start**

On Going Temporary Contract: Full-Time Hours (students not considered for this role)

Pay rate: Variable - will be discussed at interview

As an Internal Sales you will be responsible for developing long term relationships with customers.

You will work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service orientated.

**Duties and Responsibilities include**:
***

**Key Responsibilities**:

- Completion of RFQ's from customers
- Negotiating with customers regarding pricing/leadtime for orders
- Processing customer orders
- Progressing any customer queries regarding outstanding orders
- Facilitating business reviews with customers
- Maintain regular customer engagement
- Ensuring the system is updated using active price management including margins
- Analysis of customer schedules to ensure stock availability
- Obtaining up to date forecast information for key customers
- Monthly sales forecasting analysis on key accounts
- Creation of commercial invoices and supporting of customer declarations
- Resolving empty bin queries by liasing with customer & purchasing department
- Regular reviews of any invoice exceptions
- Co-ordinate activities with any quality concerns raised by our customers
- Support and collaborate with AR/AP to resolve invoice discrepancies
- Liase with Warehouse operations to ensure timely fulfilment of customer orders
- Generate customers KPI's as required
- Any other duties as required by management

**Purchasing Responsibilities - (dependant on branch location & requirement)**
- Liaising with suppliers regarding pricing/ leadtime for orders
- Product sourcing & resourcing
- Placing PO's with suppliers
- Progressing PO's with suppliers

**Education, Experience & Qualifications**:

- Proficient in oral, written, and mathematical skills
- Experience of Microsoft Office package including Excel
- Good time management

Consultant: Tina Piliciausk

Blue Arrow Glasgow

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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