Weekend Hostel Assistant

2 weeks ago


Cardiff, United Kingdom Cadwyn Full time

Cadwyn is a community housing association based in Cardiff. We are a diverse business with experience in social housing management and development, social lettings, market lets and sales, commercial regeneration and an amazing recycling project.

Nightingale House is our 26 bed hostel for familes who are homeless. Nightingale House provide support for families to prepare them in securing and maintaining a tenancy.

We are looking for a Weekend Hostel Assistant to join our team. As a Weekend Hostel Assistant, you will be an important part of our Housing Management Team. You will be the first point of contact for the hostel, providing a high quality customer focused service for residents and stakeholders.

***You will work Saturday & Sunday 7.00am - 7.00pm**

**What we offer**:

- The chance to work for an organisation with strong values: Kindness, Honesty, Fairness and Respect
- A great permanent part time opportunity, with a working week of 21 hours
- 25 days holiday per year (increasing to 30 with length of service), plus bank holidays pro rata
- Ongoing training and development at a pace to suit you
- Access to a great Pension Scheme
- Medicare health cash plan
- Health and wellbeing support
- An annual flexible cash benefit
- A cycle to work scheme

**What we need**:
We are looking for someone who is competant using different IT systems, can maintain high standards of cleanliness in the hostel, manage crisis and unexpected events, is proactive with Health and Safety issues and can build positive relationships with our families.
- A good general education (to include basic IT skills)
- Friendly and considerate towards families going through a difficult time
- Experience/knowledge of Health & Safety in the workplace
- Previous experience in a homeless environment
- Experience of managing crisis situations
- Experience of working under pressure with mínimal supervision

**Other useful information**:

- Please click link to download the job description - Weekend Hostel Assistant (1).docx
- Please click link to download the person specification - Weekend Hostel Assistant PS.docx
- Please click link to download Cadwyn's values - cadwyn values square.pdf
- Interviews: Saturday 9th March 2024
- Other: An enhanced DBS check will be required for this post



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