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Weekend Call Handler
2 weeks ago
_**Weekend Call Handler**_
- **£10.77ph (approx.)**_
- **Hybrid, Crewe.**_
.........
- One or more of the following shifts available:_
**Friday 4pm-7pm**
**Saturday 8am-2pm**
**Saturday 4pm-10pm**
**Saturday 12.30pm-7pm**
**Sunday 5pm-10pm**
*
Weekend Call Handlers are required for a thriving Crewe based company with exponential growth plans for the next twelve months.
*
Working from a remote basis, this is a real chance for a dedicated, professional and experienced call handler to work shifts that suit their circumstances - with several options across the weekend available.
.............
With a world class experience at the forefront of the company’s ethos, you’ll join a fab network of Call Handlers whose aim is to deliver an exceptional and professional service to customers spanning the breadth of the UK,
The Weekend Call Handler will
- Answer all incoming calls, webchats and other communications.
- Ensure the most professional and exceptional customer service as part of a wider team.
- Support with all customer queries, problems and schedules.
- Document and note down every interaction on sophisticated and bespoke systems.
- Process orders, complete forms and work towards best practice.
*
You’ll need to be experienced within customer service - within a contact or call centre - and will have a professional and empathetic nature.
You’ll
- Have a core understanding and passion for the best outcome customer service.
- Be an excellent listener with superior communication (both written and oral).
- Show an ability to handle sensitive calls and navigate potentially stressful calls and complaints.
- Demonstrate a strong motivation with the ability to work remotely with little supervision.
- Be accurate with a very strong attention to detail.
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**Job Type**: Part-time
**Salary**: £10.77 per hour
Expected hours: 5 - 16 per week
**Benefits**:
- Additional leave
- Company car
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Every weekend
- Weekend availability
- Weekends only
Work Location: Hybrid remote in Crewe
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