Maintenance Controller
3 weeks ago
We are Touchstone, we?manage a portfolio of properties on behalf of the UK's biggest landlords across the UK.
We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselveswith supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.
**More about your role**
You will join a small close knit team providing first line support to all our customers - tenants, clients, contractors and other external parties, whilst working closely with our internal teams, ensuring all maintenance tasks are managed quickly and effectively.
The Maintenance Support Controller is specifically responsible for the delivery of all maintenance within their designated area for both planned preventative maintenance and reactive maintenance when required
You will be the point of contact for landlords, tenants and contractors, booking in jobs, processing invoices and managing the deposit release process. The best interest of the property owner is at the heart of what we do, working within client, companyand statutory regulations.
**This role has been evaluated to suit a 'hybrid' working pattern, whereby there will be the opportunity to work from home for some days each week if preferred**
For more details about the role, please download the job description
**More about you**
Our business is constantly growing and, therefore, we need you to be able to demonstrate your organisational skills and teamwork experience. As this can be a heavily customer focused role we require you to have experience of giving excellent customer serviceas with this role you will work closely with our tenants and landlords.
Experience working within the property sector is not a requirement for this role, however here at Touchstone we strive to give you the skills to become an expert in your field by providing full support and training to ensure you are provided with the toolsyou need for this role.If you're looking for progression and long term opportunities to grow, this role is a great place to start
**The Benefits**
We are a large diverse and **ambitious**business, which will give you job security and all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive Salary
- 33 Days holiday (inc Bank Holiday)
- Excellent Sick pay
- On site parking
- 2% colleague bonus scheme
- Training & Development
- Extra perks including huge discounts and offers from shops, cinemas and much more
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