Customer Service Advisor

2 weeks ago


Chatham, United Kingdom Customer Management Resourcing (CMR) Full time

Customer Service - Contact Centre - Customer Care - Hybrid Working

**Customer Service Advisor**
**Hybrid Working (3 days per week in the Chatham office)**
**Working Hours Shifts Between 8am - 7pm 37.5 hours per week Mon - Sat (2 in 4 Sat)**
**4-6 Weeks Onsite Training**
**Salary £20,500 - £21,500**

Benefits:
- You will be working with a company who believes that without their colleagues they would not be the successful business that they are today. They offer an attractive, competitive salary and benefits package for everyone including:

- Excellent Career Advancement Opportunities
- Competitive base salary and rewards
- Discretionary bonus scheme
- 25 days holiday entitlement - with one day accrued for each year of service (to max 30 days)
- Defined contribution pension scheme
- Private Medical Insurance for you and your family (partner and dependant children)
- Extensive opportunities for personal and career development
- Flexible and dynamic working policies
- A range of initiatives offered through our Sports & Social and Social Impact Programmes
- Perks at Work - A perks platform offering over 30,000 unique discounts
- Free tea, coffee and fruit
- Discounted gym membership
- Subsidised on-site restaurants

Skills Needed:

- Can build excellent rapport with customers.
- Excellent telephone manner
- Strong attention to detail.
- Excellent communication and interpersonal skills.
- Speaks confidently, clearly and concisely.
- Able to demonstrate active listening skills.
- Flexible and adaptable to changing demands.
- Is target driven and has the ability to meet deadlines.
- Team player
- Has ability to remain calm during busy periods
- Positive and enthusiastic

**Salary**: £20,500.00-£22,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Wellness programme

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: Hybrid remote in Chatham, ME4



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