Highways Liaison Coordinator

**Highways Liaison Coordinator**

**Working Pattern: 37 hrs per week - Monday to Friday**

**Contract Type - 2 Year Temporary Contract**

**Location: Bilsthorpe, Nottinghamshire NG22**

Via is currently looking for a Temporary Highways Liaison Coordinator to join our Highways Management Team on a 2-year fixed term contract based at our Head Office in Bilsthorpe, Nottinghamshire.

This 2-year fixed term contract is partially to assist in the delivery of the EVCC (Electric Vehicle charging cable) Project. The EVCC Project is to help households without off street parking facilitate charging their Electric Vehicles on street. Duties will include liaison with Suppliers and Contractors on and off site, visits to assess location suitability and dealing directly with customers before and after installations.

**The Job**

Key areas of responsibility will include:
- To assist with the investigation and resolution of a wide range of highway management problems delivering solutions through the relevant programmes and initiatives.
- Form constructive and collaborative relationships with internal and external stakeholders, encourage partnership working and promote Via and its highways services.
- To use initiative and judgement to overcome often-complex problems, including emergencies; where often there are no set procedures to follow to overcome potentially dangerous and hazardous situations on the highway.
- Taking of calls, co-ordinating and communicating urgent problems and issues on the Highway to Via’s Emergency Response Team.
- Provide timely and informative responses in person or by other means of communication to both internal and external customers.
- Contribute to the development and control of an effective programme of scheme delivery within the allocated geographical area.
- Ensure that health and safety legislation, policy and best practice is fully complied with across the service.

**The Person  **

Mainly you will be excited to be a vital part of our Highways Management Team, but there are just a few other things we’d like from you:
- Good interpersonal skills with a high level of personal drive. Acts as an advocate for change, projecting confidence about the future and building energy within the team.
- Some experience in a highway or civil engineering related field, or evidence of strong transferable skills.
- A high level of competency to deal with difficult customers on the telephone or face to face.
- Demonstrates flexibility and can adapt thinking to meet the changing business needs.
- The ability to investigate issues from all viewpoints to achieve positive outcomes.

**About Via  **

Based in Nottinghamshire, with a multi-skilled local workforce and a range of highly trained staff at a few different locations throughout the county. Via East Midlands provides sustainable highways services for Nottinghamshire and across the wider East Midlands region.

Our roles include highway maintenance, electrical works, mechanics, construction, forestry, road safety, civil engineering and much more. We combine a public-sector service ethos with a strong commercial focus, and we are passionate about innovation and creating and delivering sustainable solutions safely across Nottinghamshire and the wider East Midlands.

Via is a great place to work if you value work-life balance and we are committed to promoting a diverse and inclusive workplace. We offer a range of family friendly and inclusive employment policies, including generous annual leave allowances, with flexible working available to our office-based staff. With most of our work being based in the East Midlands, our front-line staff also enjoy short journeys to site each working day.

By joining us you will be part of a growing organisation that positively embraces customer and community aspirations.

If this sounds like you, it would be great to hear from you.

**Job Types**: Full-time, Permanent

Pay: Up to £26,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Please indicate your salary expectations
- Do you have a full valid UK driver licence?

Work authorisation:

- United Kingdom (required)

Work Location: In person